Role Overview

This role will support the Executive Chef & Kitchen team in overseeing the delivery of high quality food/ catering and services across all events at Celtic Park, on both a match day and non-match day. The role is key to the functionality of the kitchen operation and requires an ability to write varied menus, operate a high volume of hospitality guests in a high pressure environment and be the point of contact in the absence of the Executive Chef.

Key Accountabilities Will Include

• Deliver the highest level of customer service at all times
• Lead on match days and specific events being the main point of contact for front of house and back of house staff
• Assist the Exec Chef in the logistical and operational management of hospitality services on a match day and planning for in excess of 3000 guests
• Assist the Exec Chef with the preparation and delivery of all match day and event operations from Christmas party nights to self-made, large scale events
• Provide clear, effective and inclusive briefings to colleagues on service requirements, with particular attention to food presentation, allergen information/ requirements, cooking technique and service standards
• Ensure a consistent standard of food preparation and service is followed at all times, alongside continued adherence to food safety and health and safety procedures
• Assist the Executive Chef and the BOH team in ensuring all hospitality areas remain to a high standard of cleanliness throughout, following proper disinfecting & sanitisation process at all times as per company guidelines
• Maintain up to date knowledge of relevant food safety rules and follow all company food safety guidelines, recording all temperature as per food safety monitoring brief
• Effective clean and breakdown of kitchen post-service /match day/event with team
• Carry out all duties effectively to maintain timescales and safe working practices
• Alongside the Executive Chef, ensure team members feel valued and recognised by acknowledging and celebrating team and individual success
• Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to ask for support
• Alongside the Executive Chef, ensure roles within the catering team are designed fairly and that work is allocated appropriately between colleagues
• Ensure the health and wellbeing of colleagues is considered in all team tasks, processes and communications
• Actively build and maintain positive working relationships with colleagues across the Club, ensuring a collaborative approach is adopted at all times
• Complete all required food safety paperwork as required or instructed by Executive Chef
• In the absence of the Executive Chef, attend operation meetings and ensure all information is being relayed to the wider team
• In the absence of the Executive Chef, ensure all staff welfare matters are being managed appropriately and communicated back to HR