Randstad Digital
Experience Manager
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Job Title: Junior Onsite Experience Manager
Location: Chertsey, Surrey (Onsite)
Department: Direct to Consumer (D2C), Onsite
12 months contract
About the Role
Join a dynamic Direct to Consumer team to manage the user experience across a major global e-commerce website, closed user group sites, and a dedicated shopping app. Focusing on the mobile product category—including smartphones, tablets, and wearables—you will ensure all product offers and pages are fully optimized to drive traffic, conversion rates, and revenue.
Key Responsibilities
- Brief and execute website and app merchandising updates for key mobile product launches and campaigns.
- Utilize Content Management Systems (such as Adobe Experience Manager and Hybris) to accurately update web pages.
- Conduct quality assurance testing prior to go-live and raise tickets to resolve site bugs.
- Analyze website funnel performance using data analytics tools and provide recommendations for user journey improvements.
- Build strong relationships with marketing teams, commercial teams, and external agencies to ensure clear briefing and timely execution.
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What We Need
- A minimum of 2 years of experience within a digital or multinational e-commerce business.
- Experience briefing website content updates and working alongside agency publishers, designers, and developers.
- Familiarity with interpreting data from tools like Adobe Analytics or Google Analytics.
- A proactive, self-starting approach with exceptional attention to detail and communication skills.
- Preferred but not essential: Experience with digital project management, merchandising, and using enterprise CMS platforms.
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If interested, please reply with your CV to dona.thomas@randstaddigital.com or call me at 07441 928393.
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