TipTopJob
Experienced GP Receptionist/Office Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Experienced GP Receptionist / Office Administrator
Location: North Leeds
Salary: Circa £14.00 to £16.00 per hour, dependent on skills and experience
Hours: Monday to Friday, 12.00pm to 6.00pm, with Saturday hours to be discussed
Working pattern: Site-based
We are recruiting on behalf of a well-established private healthcare provider in North Leeds that is looking for an experienced GP Receptionist / Office Administrator to join its friendly and professional team.
This is a patient-facing role where you will play an important part in ensuring every patient receives a professional, welcoming, and high-quality service from their initial enquiry through to their appointment and follow-up.
Reporting to the Reception and Practice Manager, you will manage a range of reception, patient coordination, and administrative duties. Previous experience within an NHS GP surgery is important. Applications may also be considered from candidates with strong reception and administration experience gained within a highly customer-focused environment.
The Role Will Include
- Welcoming patients and ensuring the reception and waiting areas provide a warm, professional environment, including offering refreshments
- Answering telephone calls and responding to emails
- Booking and coordinating patient appointments
- Managing diaries and appointment schedules
- Preparing, maintaining, and filing patient documentation
- Providing a professional and supportive service throughout the patient journey
- Making follow-up telephone calls to patients
- Preparing letters, patient information, and other practice documentation
- Supporting patient surveys and new patient administration
- General administrative duties including filing, archiving, photocopying, and handling post
- Helping to maintain professional and presentable reception and patient areas
- Providing wider administrative support to the practice team as required
- Helping to maintain clean, professional, and well-presented reception, patient, and clinical areas
- Supporting the practice with routine weekly compliance checks and associated records
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Skills And Experience
- Previous NHS GP reception experience
- A proactive problem-solving approach, with the ability to use initiative to deliver the high standard of service our patients expect
- A positive, solutions-focused attitude, recognizing that you are a key point of contact and play an important role in the overall patient experience
- Excellent customer service and interpersonal skills
- Confident and professional telephone manner
- Strong written and verbal communication skills
- Excellent listening skills with the ability to respond sensitively to patients' needs and concerns
- A discreet and professional approach when handling confidential information
- Ability to prioritize enquiries and take appropriate action
- Ability to manage several tasks simultaneously in a busy environment
- Strong organizational and time-management skills
- Good IT skills and confidence using office systems
- Excellent attention to detail
- Good problem-solving skills
- Ability to remain calm and professional under pressure
- A positive, proactive, and team-focused approach
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Experience
- Experience coordinating patient appointments and managing clinical diaries
- Experience handling confidential or sensitive patient information
If you have the skills and experience required and would like to join a professional, patient-focused healthcare environment, please apply with your CV.
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London