Cardiff Metropolitan University
External Engagement, Events and Conferencing Co-ordinator
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About the Role
At Cardiff Met, we’re a collaborative community where people come together to create opportunity. We deliver communications, brand, marketing and student recruitment activities that ensures a clear and consistent approach, aligned to the University’s values, behaviours and strategic objectives. We are a forward thinking, innovative and creative team, committed to developing our people, and maximising the impact of everything we do.
As our External Events, Engagement & Conferencing Co-ordinator, you'll play a key role in growing our portfolio of conferences, corporate events and external engagement activity. You'll coordinate every stage of the event journey, from initial enquiry through to successful delivery, helping us build lasting relationships and create exceptional experiences for our clients and stakeholders.
You’ll be part of a high-performing team supporting major events and helping drive commercial income and external engagement for the University.
You Will Also
- Coordinate conferences and events from enquiry to delivery
- Manage bookings, enquiries and client communications
- Support on-site event delivery and logistics, ensuring health and safety guidelines are followed.
- Contribute to income-generating conference activity
- Assist with marketing and promotion of services, working within Welsh Language Standards
- Gather and review customer feedback, using insights to continuously improve our services and customer experience.
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As part of this role, you'll spend at least two days a week working on campus, with days determined by operational requirements. You'll also be expected to work flexibly, including evenings and weekends.
What You’ll Bring
With experience of planning, coordinating and delivering events and conferences, you'll be confident managing multiple priorities while ensuring an outstanding experience for clients and stakeholders. You'll bring strong communication and relationship-building skills, a customer-focused approach, and the ability to work collaboratively with colleagues and external partners to deliver successful outcomes.
You'll also be proactive and organised, with the creativity and initiative to help promote our services and identify new opportunities.
Additionally, You'll
- Demonstrate effective sales and marketing skills, including using social media and online platforms to promote services.
- Possess excellent written and verbal communication skills, with the ability to negotiate effectively with clients and colleagues to achieve positive outcomes
- Bring strong organisational skills, meticulous attention to detail, and the initiative and resilience to meet competing deadlines.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
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We Offer Excellent Benefits Such As
- Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days.
- Membership of the Local Government Pension Scheme with generous monthly contributions.
- Excellent family friendly policies - take a look on our Policy Hub page.
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
- Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Aimee Cozens, External Engagement, Events and Conferencing Manager on ACozens@cardiffmet.ac.uk, or feel free to contact Cerys Purdon, Recruitment Manager on cpurdon@cardiffmet.ac.uk.
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
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