Decoded
Facilitator (APAC) - Data & Digital (Remote)
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About Decoded
We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.
Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical, and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.
Overview
We are seeking Freelance Facilitators to deliver our exceptional virtual education experiences.
Role details
This is a remote position with variable weekly hours based on client workshop schedules. Workshops are primarily delivered between 09:00 and 18:00 Hong Kong time. Candidates from any suitable time zone are welcome to apply.
Accountabilities
As a Facilitator at Decoded, you will be responsible for:
Workshop Preparation
- Adequately preparing for scheduled workshops to ensure consistent excellence.
- Reviewing exercises and learning materials before each session.
- Learning about your learners and their businesses.
- Familiarize yourself with the course structure and content, proactively addressing any knowledge gaps.
- Engaging in self-assessment and professional development opportunities.
Workshop Delivery
- Delivering a top-notch learning experience in each workshop.
- Communicating complex concepts and techniques related to emerging technology and digital innovation with energy, focus, and patience.
- Engaging and captivating a virtual room of busy professionals.
- Collaborating with your co-facilitator to maintain a consistent and balanced pace and tone.
- Handling and resolving challenging learning moments with learners.
- Facilitating the learning journey for your audience, ensuring inclusivity and stimulation for advanced learners.
- Creating a collaborative and respectful learning environment.
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In-Person Workshops
- Setting up and wrapping up, including collecting and returning equipment from Decoded’s offices as needed.
- Preparing the learning environment, including room and laptop setup, and distributing materials.
- Working with the Decoded Operations team to maintain high standards.
- Providing written feedback to the Product and Operations teams for continuous improvement.
Skills & Behaviours
Your performance will be evaluated based on:
- Feedback reports from the facilitation team post-workshop.
- Your ability to solve problems quickly and calmly in a virtual environment.
- Coordination, organisational, and time-keeping skills.
- Excellent communication skills, maintaining a professional and engaging tone.
WHO ARE YOU?
- Comfortable with public speaking and educating diverse audiences, from career starters to CEOs.
- Confident in communicating data, coding, or cybersecurity concepts.
- Passionate about technology and learning.
Preferred Skills
- Proficiency in an additional Asian language such as Mandarin, Cantonese, Korean, or Japanese is beneficial, but not required.
Our Facilitation Style Emphasises
- Audience participation, active engagement, and hands-on activities.
- Storytelling.
Our Facilitators are
- Empathetic and passionate about learning and teaching.
- Programming literate and curious about new technologies.
- Critical thinkers with diverse backgrounds, from entrepreneurs to data scientists.
TEAM & REPORTING STRUCTURE
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Work allocation and support provided by the UK-based Product Resource Manager.
- Coaching and quality standard support from our UK Facilitation Lead.
- Day-to-day operational support provided by our Hong Kong-based APAC Operations Coordinator.
INTERVIEW PROCESS
- Initial Chat: Discuss your professional experience and learn about the role and Decoded with our Product Resource Manager.
- Content Delivery Prep: Prepare a 10-minute presentation of your content to demonstrate your teaching style.
- Lightning Talk Delivery: Present your content to the team, either live or via recording.
- Observe a Decoded Workshop: See Decoded’s delivery style and format firsthand.
- Get onboarded!
Decoded is committed to safeguarding and promoting the welfare of young people, and vulnerable adults and expects all staff to share this commitment. All roles involving interaction with learners, or access to sensitive learner data, are subject to mandatory background clearances. Successful candidates will be required to undergo a DBS check; where the role meets the criteria for regulated activity, an Enhanced DBS check (including a barred list check) will be required prior to commencement of employment.
We also require 2 professional references that come from either of the following:
- Your HR department
- Current or previous manager
- Someone senior to you in the business
We welcome the responsible use of AI to support your application and preparation. However, your application, assessments and interviews should reflect your own skills, experience and judgement. If AI has significantly contributed to your application or assessment, please briefly tell us how you used it. We value transparency and thoughtful use of AI at Decoded.
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