HVAC Recruitment Limited
Facilities Account Manager
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Facilities Account Manager – Hard FM
Location: London, Moorgate / City of London
Salary: £70,000 - £80,000 per year + Excellent Benefits
Position Type: Permanent | Full Time | Site Based
£4m+ Hard FM contract | Landmark smart building | Prestigious corporate client
This is a rare opportunity to take ownership of a high-profile Facilities Management contract in the City of London, based within a brand-new, state-of-the-art smart building.
We’re recruiting on behalf of one of the UK's leading independent engineering and technical facilities services businesses, with a long-established reputation across building services, M&E maintenance and complex commercial environments.
This isn't a turnaround contract.
The client relationship is strong, the contract is performing well and an established engineering team is already in place.
The opportunity is to take a successful £4m+ technical FM contract and move it forward – developing the client relationship, driving continuous improvement, improving commercial performance and getting the most from the technology available within an exceptional new building.
The Role
You'll have overall responsibility for the commercial, operational and strategic performance of the account, including:
- Full ownership of a £4m+ P&L
- Leading the relationship with senior client stakeholders
- Managing the delivery of Hard FM, M&E and technical building services
- Leading and developing a multidisciplinary engineering and facilities team
- Driving contract performance, profitability and continuous improvement
- Identifying additional works, projects and opportunities to add value for the client
- Supporting the development of smart-building, energy and asset-performance initiatives
- Ensuring statutory compliance, health & safety and technical standards are maintained
- Managing specialist subcontractors and the wider supply chain
- Developing people, succession planning and creating opportunities for the existing team
- Using data, technology and building intelligence to improve service delivery
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This is much more than keeping an FM contract running. We're looking for someone who can understand what the client will need next, bring ideas to the table and operate as a genuine strategic partner.
What We're Looking For
You'll ideally already be working within Hard Facilities Management, Technical FM, Engineering Services or Building Services.
You could currently be an:
- Facilities Account Manager
- Hard FM Account Manager
- Technical Account Manager
- Senior Contract Manager
- FM Contract Manager
- Engineering Account Manager
We're particularly interested in people with experience of:
- Managing significant Hard FM or M&E contracts
- Full P&L and commercial responsibility
- Senior client relationship management
- Leading engineering and technical teams
- Mechanical and electrical building services
- Commercial offices, corporate headquarters or other high-spec critical environments
- Supply-chain and subcontractor management
- Statutory compliance and health & safety
- Continuous improvement and contract development
- Smart buildings, energy management or technology-led FM
You do not necessarily need to already have the Account Manager title. A strong Senior Contract Manager who has genuine commercial ownership, client responsibility and leadership experience could be an excellent fit for the opportunity.
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Why This Role?
There are plenty of Account Manager vacancies where the first six months are spent firefighting somebody else's problems. This isn't one of them.
You'll inherit:
- A prestigious, highly engaged professional-services client
- A contract relationship established over many years
- A £4m+ account
- A brand-new landmark smart building
- An established technical team
- Strong existing service delivery
- The backing of a major UK engineering and facilities services organisation
The brief is not simply to maintain what is already there. It's to take a good contract and make it exceptional.
Package
Salary: £70,000 - £80,000 per year, depending on experience.
Benefits: You'll also receive a comprehensive benefits package including 25 days' holiday plus Bank Holidays, the option to buy or sell additional holiday, pension with employer contributions of up to 8%, private medical insurance, life assurance, wellbeing and volunteering days, an Employee Assistance Programme, hybrid/electric vehicle salary-sacrifice options and a wider flexible-benefits programme.
Interested?
If you're an experienced Facilities Account Manager, Hard FM Account Manager or Senior Contract Manager and want ownership of a flagship London contract where you'll genuinely influence the client relationship, commercial strategy, people and technical direction, we'd like to hear from you.
Apply today or contact us confidentially for further information.
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