Facilities Administrative Assistant | London | Office-Based

Are you organised, proactive and someone who enjoys being the person who makes things happen?

We’re looking for a Facilities Administrative Assistant to join a busy London office, playing a key role in keeping the workplace running smoothly and ensuring colleagues have the support they need.

This is a varied, hands-on role where no two days are quite the same. You’ll be the first point of contact for facilities queries, coordinating everything from maintenance issues and office supplies to contractors, meeting rooms and new joiner requirements.

Working closely with the Facilities Manager and wider Facilities team, you’ll also have the opportunity to get involved in projects, events and initiatives that improve the workplace experience.

What will you be doing?

• Managing the London Facilities Helpdesk, responding to queries via email, Teams and phone.
• Coordinating maintenance requests, faults, leaks, spills and other facilities issues through to resolution.
• Working closely with contractors, suppliers, building management and the on-site M&E team.
• Managing office supplies, stationery, desk equipment and new joiner requirements.
• Supporting the onboarding and leaver process from a Facilities perspective.
• Carrying out daily office and floor checks, ensuring facilities areas are clean, well-presented and fully stocked.
• Maintaining facilities systems, spreadsheets, records and internal documentation.
• Supporting invoices, purchase orders and expenses.
• Providing office tours to new joiners and helping colleagues make the most of the workplace facilities.
• Supporting Facilities projects, events and wider business initiatives.
• Taking on Fire Warden and First Aider responsibilities and supporting good Health & Safety standards.