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About Us
Blick Rothenberg are a leading tax, accountancy and business advisory firm founded on personal integrity and technical expertise. Our teams work seamlessly to provide advice throughout the life cycle of our clients. Our partner-led approach ensures that our clients receive an excellent service from a team of high-quality people who combine technical expertise with personal integrity. Our ethos is reflected in the way that we work with our clients, taking the time to understand their business and invest in the relationship to ensure that we can provide the best advice possible. We want success for our people, our clients and for our business. In order to help preserve this winning formula, to bring it to life with our new joiners and to explain it to our clients, we have articulated our approach through the values of Collaboration, Authenticity, Respect, and being Dynamic. You can read more about our values here.
Blick Rothenberg is committed to improving the diversity of its workforce across all levels by building a culture that’s genuinely inclusive, a culture where everyone can fulfil their potential and can be themselves. We seek to attract smart, talented people from the widest talent pool as well as those that reflect the diversity of the communities we live and work in. BR supports flexible working (BRighter working) which aims to allow you to balance your life with the needs of colleagues and the high expectations of our clients.
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The Role
As a Facilities Assistant, your key responsibilities will be:
Facilities Operations:
- Responding to helpdesk queries – in a professional and prompt manner
- 1st fix for helpdesk tasks – e.g. printers, desk issues, etc.
- Arranging specialist engineer attendance, ensuring task completed and Helpdesk ticket updated accordingly
- Ordering supplies – stationary, DSE Equipment, and other consumables
- Receiving deliveries, checking correct, and distributing in a timely manner e.g. stationary
- Minor handyman/repair tasks – e.g. decorating
- Assisting with planning and delivery of office moves
- Conducting regular office walkdowns (daily and weekly) – completing checklists
- Raising remedial jobs with maintenance provider and/or building management
- Acting as a trained First Aider and Fire Warden (training provided)
- Preparing of new staff access passes
- Removal of access passes from system – leavers
- Any other tasks as identified by the Facilities Manager
Postroom Operations:
- Scanning and sorting all incoming post – in line with company procedures
- Franking and issuing all outgoing post
- Arranging courier and special delivery (both UK and International) – ensuring tracking record retained and communicated
- Printing off documents and arranging postage
- Ensuring hard copy post sent to storage in line with company procedures
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Meeting Rooms:
- Meeting Room set up and set down – using company room booking system
- Operational awareness of AV technology – in order to act as 2nd line of support – in collaboration with BR IT Team.
- Delivery of additional equipment to meeting rooms – as requested via company room booking system – e.g. flipcharts
- Assisting on-site catering team with catering deliveries and set-up as required (i.e. to cover absences or periods of high activity)
Archiving:
- Liaison with Document Administrator on any archiving requirements
- Familiarisation with archiving system
- Providing cover during any absences
Key Relationships:
- BR Business Support Teams
- BR IT
- Building Management Teams (Front of House, Security, Cleaning)
Desirables:
- Previous facilities experience
- Health & Safety Awareness – e.g. manual handling
- Helpdesk system awareness
- Microsoft office skills – Outlook, Excel, Teams
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