Hertfordshire County Council
Facilities Assistant

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Job Introduction
Job Title: Facilities Assistant
Starting Salary: £26,016 opportunity to progress to £26,427 per annum
Hours: 37
Location: Stevenage Campus Base - with regular travel to other HCC sites
Contract Type: Permanent
Directorate: Resources
About The Team
Supporting the main campus sites and other smaller sites around the County.
Fantastic opportunity to become part of a dedicated and diverse Facilities Management team that plays a vital role in supporting our organisation. The team works behind the scenes to ensure our buildings, services and workspaces remain safe, efficient and welcoming for staff, visitors and service users alike.
About The Role
- Basic maintenance tasks including some painting.
- Weekly/monthly compliance testing.
- Assisting with access for contractors for maintenance, PPM and Compliance,
- Liaising with Senior Facilities Officer and FM helpdesk.
- Set up rooms for events.
- Build furniture as required.
- Assist with basic cleaning.
- Grounds maintenance, weeding and litter picking.
- Moto X track maintenance at West Hyde.
- Key holder.
- Supporting the day-to-day operation of the Goods in Function, including receiving and distributing deliveries.
- Respond to facilities requests raised through the Helpdesk and Site Management.
- Furniture moves and general porterage duties, including heavy lifting.
- Supporting waste management activities, including the collection and disposal of cardboard and confidential waste.
- Participate in emergency evacuation procedures and support business continuity arrangements.
- Maintain high standards of housekeeping across all facilities areas.
- Ensuring excess confidential wastepaper is secured.
- Providing support at other Hertfordshire sites as required.
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About You
Essential:
- Has excellent customer service skills and takes pride in delivering a high-quality service
- Is organised, reliable and able to manage a varied workload
- Has strong communication and interpersonal skills
- Is Confident using Microsoft Office applications, particularly word and excel
- Possesses good problem-solving skills and a proactive approach
- Understands health and safety requirements within a facilities environment
- Can undertake manual handling and physical tasks, including lifting and moving furniture
- Can work effectively with confidential information
- Knowledge of health and safety
- Holds a full, clean driving license
- Basic DIY skills
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation.
We are not able to offer sponsorship at this time for this role.
This job role is Level 4. Please locate the job profile here: job profiles - Operational services
To hear more about this opportunity please contact Chris.Woods@hertfordshire.gov.uk or Maz.West@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: 24th September 2026
Benefits of working for us
How To Apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.


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Additional Information
We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.
LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Driving Required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
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