Frimley Health NHS Foundation Trust
Facilities Catering Assistant
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Job Overview
A Facilities Catering Assistant is being recruited to support and assist the Chefs and Facilities Catering Supervisor in the provision of a highly professional focused in a healthcare setup, including covering areas within the scope of work in Catering - retail outlet, back of house catering preparation room and private patient services on the go. This is situated within Heatherwood Hospital and Greenwood Kitchen at the same site.
The hours are 37.5 per week, covering the Hospital Catering Services from 7.00am to 7.00pm. Flexible Rotas will be discussed with the successful candidates shortlisted for the interview.
If you are looking for a challenging role which offers variety, continuous support, encouragement and genuine job satisfaction then look no further. Apply now to join our dynamic and pro-active team.
Shortlisted candidates will be invited to undertake a Maths and English assessment followed by a formal interview.
Successful new team members will have to complete Level 3 Food Safety & Hygiene Course and Food Allergy level 2 training course with in the first week of commencement of their employment.
Please note that this role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK for the full duration of the post.
Main Duties of the Job
- To assist in the provision of a highly professional and customer focused catering service to all patients, staff and visitors on the hospital sites
- To assist with all associated catering duties
- To follow duties laid out by the supervisor and chefs in the day to day operational management of the catering service in a friendly and efficient manner, whilst maintaining high standards of cleanliness and hygiene
- To work within all areas of the catering department, wards including parkside (private), main kitchen, staff and visitor outlets, offering a flexible approach to workloads as staffing levels dictate.
Working for Our Organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description and Main Responsibilities
The role requires that the job holder follows the duties laid out by the Chefs, Manager/Supervisor on a day-to-day operational needs of the Catering Services. You’ll be expected to serve staff, visitors and patients in a welcoming, friendly and efficient manner, whilst maintaining the highest standards of cleanliness and hygiene. You’ll be working as part of a motivated team.
The job holder will assist the Chef Production Manager/ Facilities Catering Supervisor to expand and/or make recommendations for improving standards and enhancing the overall patient experience at all times. This would be through quality initiatives and by looking at ways of maximising good patient and customer care.
You’ll need to be aware of menu content whilst understanding the importance of food allergens, food presentation and customer care. In addition, you must ensure that the privacy and dignity of patients, visitors, and staff is respected at all times.
Please see Job Description and Person Specification for further information.
We reserve the right to close the advert early if sufficient applications have been received.
Person Specification
Qualifications
Essential criteria
- Good level of basic education - able to demonstrate literacy, numeracy and comprehension skills
- Period of induction and on the job training
Desirable criteria
- Understanding of relevant Health and Safety, Employment and other legislative requirementsygiene Training Certificate
- Food Safety and Health and Safety Level 2 (gained on the job)
- Undergraduate degree
Experience
Essential criteria
- Experience of working in a Kitchen/Restaurant environment.
- Hygiene COSSH procedures.
Desirable criteria
- Experience in healthcare.
- Infection prevention and control.
Skills & Knowledge
Essential criteria
- Good communication skills - able to read and understand written and verbal communication and instruction
- Able to deal confidently and professionally with members of the public and staff
- Customer focused
- Able to use own initiative to cope in a variety of situations
- Demonstrate adaptability
- Good time management skills – able to plan and prioritise time and workload
- Ability to work as part of a team and independently
- Ability to take instruction from both managers and clients
- Ability to respond quickly to problems
- Ability to act in ways that support equality and diversity
- Understanding of confidentiality
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Special Requirements
Essential criteria
- English and mathematics assessment
Frimley Health NHS Foundation Trust (FHFT)
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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