Serco Plc
Facilities Co-Ordinator
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Facilities Co-Ordinator
Location: Great Harbour Maritime Facility Scotland, PA15 2AR
Salary: Competitive plus excellent benefits
Schedule: Perm/FT/37 hours
Ready to impact a better future?
As a Facilities Co-Ordinator in our Defence team, you’ll help ensure the safe, compliant, and efficient operation of the Great Harbour facility in Greenock. Your role will support colleagues, customers, contractors, and service providers while helping to deliver essential operational and contractual outcomes.
This is a varied role where your work has purpose. From coordinating maintenance and compliance activities to supporting warehouse operations and landlord relationships, you’ll play an important part in creating a safe and productive environment. Our work touches lives, and your contribution will help create impactful solutions that support operational excellence, positive impact on communities, and a better future.
Facilities Co-Ordinator Duties and Responsibilities
- Support the day-to-day operation of the Great Harbour facility, helping to maintain a safe, compliant, and efficient working environment ensuring asset records to support operation for audit requirements.
- Coordinate planned and reactive maintenance activities, including issuing of purchase orders and tracking projects to completion.
- Act as the primary point of contact for the landlord, maintaining effective relationships and coordinating estate-related activities and communications.
- Coordinate and liaise with contractors and service providers to ensure works are completed safely and in line with site requirements.
- Support the management of planned and reactive maintenance activities, maintaining accurate records and documentation.
- Assist in ensuring compliance with relevant legislation, company policies, contractual obligations, and site procedures. Maintain facilities, maintenance, compliance, and asset records to support operational and audit requirements.
- Operate forklift trucks and undertake banksman and slinger duties in accordance with training, authorisation, and safe working practices where applicable training will be provided. Assist with vessel support activities and other operational requirements as directed.
- Monitor waste management arrangements and coordinate waste collections and disposal activities as required including support site inspections, audits, and compliance checks, ensuring any findings are addressed in a timely manner.
- Contribute to continuous improvement initiatives that enhance safety, efficiency, and service delivery across the facility.
- Support warehouse, stores, and operational activities, including material handling and site support duties where appropriately trained and authorised.
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Does this sound like you?
- Experience in facilities management, estates, maintenance, warehouse operations, or a similar operational support environment.
- Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.
- Confident communicator who can build trust and collaborative relationships with colleagues, customers, contractors, and stakeholders.
- Experience of working within warehouse and stores environments, including stock control and material handling activities. Good understanding of manual handling practices and safe systems of work.
- Good understanding of health, safety, and environmental requirements within an operational or industrial environment (COSHH).
- IOSH Working Safely or equivalent Health & Safety qualification. (Desirable)
- NEBOSH National Examination Board in Occupational Safety and Health. (Desirable)
- Previous experience within a maritime, defence, engineering, logistics, or industrial environment (Desirable)
- IT literate with proficiency in Microsoft Office applications, including Microsoft Outlook, Word, and Excel.
- Full UK drivers License.
What we offer
- Competitive holiday package
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
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Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
Let’s impact a better future, together. Apply today.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
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