Facilities Coordinator London

We are working alongside a global leader who partner some of the world’s largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies.

Our client can provide you with a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business, their business is their people.

This role is an opportunity to really show what you can do and genuinely add value to a role, make it yours!

Role Responsibilities

• Operational Coordination: Responsible for the operational coordination of all on-site Facilities services and the associated contractor personnel providing high quality customer service and experiences.
• Day-to-Day FM Service Delivery: Responsible for supporting the day-to-day FM service delivery, providing a five-star workplace experience.
• Team Support: Provide support to the team in relation to all FM matters.
• Facilities Manager Support: Actively support the Facilities Manager.
• Client-Vendor Liaison: Point of contact between Client and Service vendors.
• Financial Management: Management of financial processes.
• Event Coordination and Management: Event coordination and management.
• Maintenance Programs: Support the Facilities Manager with the day-to-day operations and management of the maintenance programs relating to the interior and exterior conditions of the buildings to ensure these are carried out in a manner consistent with the Service Provider’s policies & directives.
• KPI and SLA Delivery: Excel in the delivery of KPI's and SLA's.
• Service Provider Management: Managing outsourced service providers to ensure the satisfactory performance and compliance with contract obligations.
• Health & Safety Compliance: Input into the FM Health & Safety program to ensure compliance with all relevant workplace Health & Safety legislation and compliance with companies’ policies and procedures.
• Reporting and Analysis: Validate and review all monthly reporting activities and identify trends and patterns and recognise excellence or initiate improvements when required.
• Workplace Ambassador: Be a proactive ambassador for your workplace and provide solutions to issues when required.
• Client Relationship: Build and develop a trusting relationship with the client through continuous communication.