Betsi Cadwaladr University Health Board
Facilities Coordinator - Residential Accommodation
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Job Overview
An opportunity has arisen for a passionate, friendly, and enthusiastic individual to work as the Facilities Co-ordinator – Residential Accommodation within Facilities.
The post holder is required to provide an efficient and effective support service to the residents in staff residential accommodation on the Ysbyty Gwynedd Hospital site, including accommodation booking, security of property, key holding, and record keeping.
They will be working without direct supervision, using their own initiative and prioritizing their own work as necessary. Adhering to laid down standards, following set procedures, and delivering services in a timely manner. The post holder will liaise between tenants and other parties as necessary.
This post holder is a key member of the Facilities team and will be required to provide support in the development of service improvements and assist with or undertake specific tasks/projects as required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Job
The post holder will be required to communicate with a variety of people face to face, by telephone, and in writing. Whilst communication will be largely routine, there may be some barriers due to difficulties with language and culture.
This will include communicating with family members residing within the accommodation. This may require tact and sensitivity to the needs of different cultures.
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Liaising with suppliers, tradesman, council operatives, and resolving problems as they arise.
Allocating all types of accommodation in accordance with the Health Board’s Accommodation Policies and the National Standards for Living and Working Conditions for Hospital Doctors in Training WHC (2001) 34 and the Housing Act 2016 (Wales).
Inputting and maintaining records of all accommodation usage including those required by law: licence, tenancy agreements.
Creating comprehensive reports using spreadsheets as required by management.
Regularly using computer software, ensuring all records are accurate, up to date, and comply with the Data Protection Act.
Working for our Organisation
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
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Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications And/or Knowledge
Essential criteria
- Computer Literacy including Excel/Word
- NVQ Level 4 in a Facilities Subject (or willing to complete)
Experience
Essential criteria
- Working In Facilities
- Working with electronic information systems
- Admin and Organisation Skills
Desirable criteria
- Knowledge of HAMS software
Aptitude And Abilities
Essential criteria
- Good Verbal Communication Skills including using tact and sensitivity
- Work without direct supervision
Desirable criteria
- Knowledge of Waste Management
Other
Essential criteria
- Friendly Outgoing Nature
- Flexible in approach to work
Desirable criteria
- Able to lift and manoeuvre heavy objects
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