Mitie Cleaning & Hygiene Services
Facilities Management Administrator
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ROLE: Facilities Management Administrator
HOURS: Full Time
LOCATION: Heathrow Airport
12 Months FTC
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Management Administrator who will support the operational delivery of Hard and Soft Services across the Heathrow Airport contract, ensuring maintenance activities, compliance processes and service delivery targets are achieved.
Role Responsibilities
- Manage and monitor planned and reactive maintenance work orders, ensuring timely completion and compliance with contractual requirements.
- Support Engineers, Supervisors and Managers with work order administration, quotations, purchase orders and completion documentation.
- Monitor current, overdue and upcoming work orders using Maximo, Power BI and other business systems, driving performance against contractual KPIs.
- Maintain accurate records within SharePoint, Maximo and company systems, ensuring all documentation, certificates and supporting evidence are correctly stored and attached.
- Liaise with clients, subcontractors, suppliers and internal teams while supporting financial activities including WIP monitoring, contractor payments, invoice processing and revenue recovery.
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Required Qualifications
Applicants must meet the below defined requirements for the role.
- Previous experience in administration, work order management or a facilities management environment.
- Experience using business systems such as Maximo, Power BI, Microsoft Office and SharePoint.
- Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines.
- Excellent communication and stakeholder management skills.
- High attention to detail with strong problem-solving abilities and a proactive approach to work.
What's in it for you?
- Opportunity to work on a high-profile Heathrow Airport contract within a leading facilities management organisation.
- Ongoing training, development and career progression opportunities.
- A collaborative working environment where people, passion, fresh thinking and exciting futures are valued.
There's a place for you at Mitie, join us today!
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Benefits
Our market-leading offering provides you with benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household.
- Financial wellbeing assistance through our Salary Finance scheme.
- Access to our flexible lifestyle benefits platform, Choices.
- High street discounts through our MiDeals platform.
- Cycle-to-work scheme.
- Life cover of up to four times your salary.
- Enhanced pension contributions.
- Save-as-you-earn scheme.
- Mitie Matching Share Plan.
- Recognition through Mitie Stars with cash prizes up for grabs each month and a top prize of £10,000 at the end of the year.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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