Somerset Council
Facilities Management Officer
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Facilities Officer
Salary: Grade 14 - £25,185 to £25,989 per annum (Pro-rata for part time)
Closing date: 03/09/2026
Are you someone who takes pride in keeping environments safe, compliant and running smoothly?
As a Facilities Officer with Somerset Council, you will play a hands-on, essential role in ensuring buildings across the Central area remain safe, secure and fit for purpose. Based at County Hall, this is a role where no two days are the same, combining technical checks, problem-solving and front-facing customer support. Working with Somerset Council means being part of a supportive, purpose-driven organisation that directly serves local communities, giving you the opportunity to make a real and visible difference every day.
Role Summary
This role supports the safe and effective operation of Somerset Council’s corporate and commercial buildings by carrying out statutory compliance checks and ensuring health and safety requirements are met. Working as part of the Corporate Landlord function, the Facilities Officer is responsible for monitoring building conditions, identifying risks, and ensuring appropriate actions are taken to maintain compliance and reduce potential hazards.
Based at County Hall, the post holder will support facilities management activities across the Central area, providing on-site oversight of premises and equipment, maintaining accurate compliance records, responding to incidents, and supporting day-to-day facilities management activities. Through these duties, the role contributes to maintaining safe, functional environments that enable services across Somerset Council to operate effectively.
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What you'll do - Key Responsibilities
- Undertake statutory compliance checks across multiple sites, including fire alarms, emergency systems, water safety, and general health and safety requirements.
- Maintain accurate records of compliance checks, defects, and remedial actions using systems such as Civica and B-Safe.
- Identify, assess, and respond to health and safety issues, ensuring appropriate escalation and resolution.
- Support incident response, including fire, security, and emergency situations, acting as Fire Marshall where required.
- Manage building security including keyholding, alarm systems, access control, and CCTV monitoring.
- Liaise with contractors, ensuring safe access, correct documentation (RAMS/work permits), and completion of works.
- Provide front-facing customer service to staff, stakeholders, tenants, and members of the public.
- Carry out basic maintenance tasks and support the day-to-day running of facilities.
- Manage administrative tasks such as purchase orders, invoice processing, and internal service support.
- Travel between sites regularly and work independently to manage inspections and workload effectively.
- Support sustainability initiatives and contribute to the continuous improvement of facilities services.
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What We’re Looking For – Knowledge, Experience and Skills
- Competent in the use of MS Office; data input experience; relevant IT skills to enable effective input, manipulation, retrieval and presentation of data and information.
- 6 months' experience in a similar health and safety related role.
- Current driving licence (Car).
- Good GCSE Grades (A-C) in Maths and English.
- Articulate with the ability to communicate clearly and to speak fluent English as stated in Part 7 of the Immigration Act (2016), as well as good interpersonal skills.
- Flexible, adaptable, committed and enthusiastic.
- Self-motivated and self-aware.
- High level of accuracy and attention to detail; ability to work independently as well as part of a team.
- Flexibility to travel to other offices within the Central area at short notice.
Additional Information
- 28 days' annual leave, plus bank holidays.
- Part Time – 17 hours per week. Based at County Hall, providing facilities support across the Central area.
- A generous benefits package that supports your wellbeing, work-life balance and ongoing development.
Job description: SCG1385 Facilities Officer.pdf
Regretfully, we are unable to offer sponsorship for this role.
For an informal chat about the role, you can contact Louise Smith, Facilities Manager at louise.smith@somerset.gov.uk.
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