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Facilities Manager
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Team Leader
Wymondham Leisure Centre boasts a state-of-the-art gym, three studios, two swimming pools, relaxing spa facilities, a multi-functional sports hall, and an on-site café. We are now looking for a proactive and dedicated Team Leader to join our team and play a key role in delivering an outstanding customer experience.
As a Team Leader, you will play a central role in the day-to-day operation of the centre. Working as part of a supportive team, you will help ensure the smooth and efficient running of the facility, acting as a keyholder and the senior staff member in the absence of the Assistant Centre Managers.
You will take responsibility for supervising the centre during your shift, maintaining high standards across all areas, and ensuring that every customer receives a first-class service. This is a varied, hands-on role requiring strong leadership, attention to detail, and a flexible approach.
Key responsibilities include:
- Leading an operational team to deliver a high-quality service
- Overseeing the day-to-day management of the building, its users, and staffing teams
- Ensuring the centre is well-presented, fully operational, and compliant with health and safety requirements
- Supporting the Centre Manager and Assistant Centre Managers in the ongoing operation of the facility
- Working closely with the Fitness Team and Front of House staff, offering guidance and support where needed
- Assisting poolside with day-to-day tasks, including lifeguarding duties when required
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This is an excellent opportunity for someone looking to take the next step in their leisure career within a dynamic and customer-focused environment.
About You
- An RLSS/NPLQ National Pool Lifeguard and a First Aid Qualification are mandatory for this position.
- Candidates who do not currently hold these, and who are willing and capable of attaining these qualifications within the first two months of joining will also be considered.
- Demonstrable experience of providing customer service, ideally within a leisure environment.
- Experience of working within a large and diverse team.
- Ability to work a combination of early, day, and late shifts on a rota basis over a seven-day period to accommodate the centre's opening hours.
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Why Join Us?
- Flexible working hours for most office-based roles, allowing for a healthy work-life balance.
- Free onsite parking
- Employee discounts
- Competitive holiday allowance
- Wellbeing initiatives
- Opportunity to join the Local Government Pension Scheme
- Join a progressive and supportive organisation committed to making a positive impact on the communities we serve.
Closing Date: 12/10/2026
Interview Date: 19/10/2026
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
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