Serious Fraud Office (UK)
Facilities Manager
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Location
The role will be based at our offices at 2-4 Cockspur Street, London, SW1Y 5BS, in central London, however, please note that we are due to move to Canary Wharf in late 2026. Please be aware that this role can only be worked in the UK and not overseas. Informal hybrid working arrangements apply and there is an expectation that staff will attend the office regularly. Work pattern and office attendance will be agreed with successful candidates.
Job Summary
You will work alongside a small Facilities Management (FM) team on day-to-day FM issues to support the operational teams providing a range of help desk services to the organisation, identifying compliance issues, and seeking guidance on ways to improve value for money.
In this role you will play a key part in delivering FM and Accommodation services to the organisation. You will assist with the implementation of FM and providing safe, sustainable efficient and effective accommodation and services that are fit for purpose. You will hold responsibility and conduct the day-to-day requirements and tasks of accommodation projects.
Contract Management of day-to-day performance of FM suppliers and reporting performance issues to the Senior FM Manager. Assist with supplier performance reviews and help to manage customer expectations.
Job Description
As a Facilities Manager you will be responsible for:
- Support the Senior FM Manager to develop and deliver effective and efficient building standards and services, seeking continual improvement of the estate and FM services.
- Assist the Senior FM Manager in planning and implementing office accommodation and moves, maintaining and updating floor plans to reflect changes.
- Managing internal and external stakeholders, and collaborating with contractors to minimise disruption and comply with H&S.
- If required, being on-call out of hours, and expected to work out of hours (evenings and weekends paid overtime).
- To assist the Senior FM Manager and the Head of Facilities with the relocation to a new building, helping with the design and physical move, including the transfer or termination of FM services and dilapidation requirements. Working collaboratively with other work stream leads, providing support as necessary, and updating stakeholders as and when required.
- Aid and support to FM related projects ensuring they are delivered on time and to specification and within budget.
For more information about the role and for a full list of key responsibilities, please see attached Job Pack
As a Facilities Manager You Will Be Responsible For
- Support the Senior FM Manager to develop and deliver effective and efficient building standards and services, seeking continual improvement of the estate and FM services.
- Assist the Senior FM Manager in planning and implementing office accommodation and moves, maintaining and updating floor plans to reflect changes.
- Managing internal and external stakeholders, and collaborating with contractors to minimise disruption and comply with H&S.
- If required, being on-call out of hours, and expected to work out of hours (evenings and weekends paid overtime).
- To assist the Senior FM Manager and the Head of Facilities with the relocation to a new building, helping with the design and physical move, including the transfer or termination of FM services and dilapidation requirements. Working collaboratively with other work stream leads, providing support as necessary, and updating stakeholders as and when required.
- Aid and support to FM related projects ensuring they are delivered on time and to specification and within budget.
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For more information about the role and for a full list of key responsibilities, please see attached Job Pack
Person specification
See above and attached Job Pack
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Managing a Quality Service
- Communicating and Influencing
Benefits
Alongside your salary of £35,556, Serious Fraud Office contributes £10,300 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Option to join the Civil Service pension scheme. For further details, click here http://www.civilservice.gov.uk/pensions
Generous annual leave provision of 25 days which increases to 30 days after five years’ service plus an additional day in recognition of the King’s Birthday and the option to buy or sell up to five days’ leave per year. Different terms may apply if you are already a Civil Servant.
Discretionary performance-related bonus scheme.
Interest-free season travel ticket, bicycle loan and cycle to work scheme.
Access to the Rental Deposit Salary Advance Scheme which assists employees in meeting the costs of deposits for privately rented homes.
Opportunities for learning and development.
Flexible working arrangements and family-friendly policies.
Voucher for eye care and discounted spectacles.
Access to a range of discounts through membership of the Civil Service Sports and Social Club, CSSC Sports and Leisure. http://www.cssc.co.uk/
Maternity and paternity leave provision over and above the statutory entitlements.
Access to My CPS Rewards Gateway. My CPS Rewards offers staff a range of rewards and savings including:
- Discounts with high street retailers
- Savings on grocery shopping at a range of supermarkets
- Special salary sacrifice and recognition schemes
- Reloadable gift cards and e-cards
- Instant vouchers
Any move to the Serious Fraud Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
As part of the application process you will be required to provide:
- A personal statement of no more than 500 words that explains how your skills and experience meet each of the essential criteria as listed below:
- An established record of Estates and Facilities Management and managing property related projects by leading through a team.
- Knowledge of building maintenance, environmental standards, and statutory regulations.
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Please note, the first criteria listed above is a lead criteria; this criteria will be assessed first and candidates who do not meet the required standard will not have the remainder of their application considered.
A supporting CV outlining your job history and qualifications.
It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.
Interview stage
Behaviours and experience as outlined in the job pack will be tested at interview.
Full details of the interview process will be made available to shortlisted candidates in the invite to interview.
Sift to take place from 15 September 2026.
Interviews are expected to take place 28 September 2026 In person at the SFO offices.
All dates are indicative and subject to change.
Requirements
Successful candidates must meet the security requirements before they can be appointed. To be eligible you must meet the following residency requirements dependent of the level of security vetting required:
- SC: 5 years residency in the United Kingdom preceding this application.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window
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