OCS
Facilities Manager
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About The Role
Shift Pattern: Monday to Friday
To ensure the profitable, efficient, and safe operation of the cleaning, security, and baler operations at Essity Prudhoe. This includes peripheral services such as window cleaning, pest control, female hygiene, or any other service provided by OCS as and when required. The role involves providing a quality service delivery to the customer in accordance with company procedures, ensuring effective and adequate financial, budgeting, and analysis of direct costs and overheads. The role also involves retaining existing business and achieving relevant growth targets for new work. Additionally, the role includes managing staff on site, ensuring adequate cover during holidays and absence, and managing all aspects of discipline and line management with staff at all times.
Health & Safety Purpose: To take a direct interest in the health and safety of yourself, your subordinates, and others who may be affected by your work activities.
Main Duties & Responsibilities Of The Role
- Manage the delivery of all services in your specific area to provide consistently high levels of performance that meet contractual obligations and strategic objectives of the client.
- Always comply with Client, Company, and legal requirements such as H&S, ensuring the display of notices, first aid, and accident reporting, achieving compliance with ISO standards.
- Control budgets for all staff, products, and materials. Full P&L responsibility.
- Ensure the contract operates within all current legislation and client policies and that staff are made aware of their responsibilities in regards to all client policies and procedures.
- Maintain staff records and training within legislation and Company policy using both in-house and external training schemes. Full information of all internal training held on the OCS MIS System.
- Hold regular team briefings that cover all relevant topics as outlined on the company core briefing sheet. Ensure staff have an opportunity to raise any issues with you.
- Ensure the specified and correct standards of services are established and maintained, and that any deficiency is reported and remedied promptly.
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Details of the Role
- Manage all contracted services to a high standard in line with OCS policies & procedures & within the contract specification.
- Manage finances effectively within budgetary constraints.
- Manage client relationships with regular meetings with clients.
- Provide dedicated leadership to all OCS site staff & colleagues.
- Continual motivation & development of staff to ensure a first-class service to our clients.
Person Specification
- IOSH Managing Safely.
- IT literate – proficient in Microsoft Excel and Word.
- SIA Licence desirable although training will be provided.
- 3 years+ Full FM management experience across a range of service disciplines. Previous budget accountability including the management of a team in excess of 15 employees is essential. Management of industrial multi-services contracts preferable.
Personal Characteristics/Attributes
- Must be self-motivated and results-oriented with effective interpersonal skills with the ability to communicate at all levels of the business.
- Maintain client liaison throughout site and work closely with the Essity Facilities Management team.
- Highly organized individual with the ability to prioritize workload and delegate efficiently to direct reports.
- Ability to mentor and develop subordinates, counseling and coaching where necessary.
- High degree of interest in their own personal development and future career progression.
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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.
Our mission: To make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅ Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
🚀 Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
🙂 Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards, and wellbeing resources.
📝 Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
💰 Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
How to Apply
If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people, then please click apply and register your interest! You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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