The Role:

The Facilities Manager will be experienced and commercially focused to lead the delivery of facilities management services across a selection of offices throughout Northern England – travel will be required. This role is working for a Financial Services firm.

The Facilities Manager will be responsible for ensuring the office work spaces remain safe, compliant, efficient, and fit for purpose to support a growing business.

• Oversee all aspects of facilities operations, including health and safety compliance, contractor management, workplace projects, office relocations, maintenance programmes, and continuous improvement initiatives across multiple locations.
• Lead the delivery of facilities management services across a portfolio of office locations in the UK. Ensure all offices are maintained to a high standard, providing safe, compliant, and productive working environments.
• Oversee office services including cleaning, security, waste management, reception support, utilities, furniture replacement, office clearances, and building maintenance.
• Conduct regular site visits and workplace audits to ensure consistency of standards across the portfolio.
• Manage compliance programmes including fire safety, risk assessments, asbestos management, water hygiene, electrical testing, and contractor control procedures.
• Maintain accurate records and ensure statutory inspections and certifications are completed within required timescales. Support business continuity planning and emergency response procedures.
• Investigate incidents, identify root causes, and implement corrective actions where necessary.
• Lead minor office refurbishment, fit-out, and workplace improvements within the existing estate. Coordinate contractors, consultants, landlords, and internal stakeholders to ensure projects are delivered safely, on time, and within budget.
• Manage relationships with facilities suppliers, contractors, landlords, and managing agents. Procure facilities services in line with company policies and budget requirements. Monitor supplier performance against agreed service levels and KPIs.
• Conduct regular contract reviews to ensure value for money and continuous service improvement. Support annual budgeting and expenditure forecasting processes.
• Act as the primary facilities management contact for regional offices. Build effective relationships with office leaders and departmental stakeholders. Provide expert advice on facilities, workplace, health and safety, and property-related matters. Produce regular reports on compliance, projects, budgets, and facilities performance metrics.