Apple
Facilities Manager
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In Places RE&D, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s corporate and retail workplaces and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.
Description
As a Facilities Manager for Apple's retail stores across the UK, you will be instrumental in ensuring they operate as outstanding spaces, consistently delivering high-quality environments for our customers and teams. This role requires a proactive leader with a proven track record in facilities management, capable of overseeing all aspects of store maintenance, operations, and strategic improvements across a dynamic retail portfolio. You will drive operational excellence, manage budgets, lead vendor relationships, and collaborate cross-functionally to uphold Apple's high standards of quality and design.
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Minimum Qualifications
- Extensive experience in facilities management, with a demonstrated focus on delivering and/or maintaining outstanding retail stores or workplaces.
- Proven ability to collaborate with internal and external stakeholders to create and closely monitor comprehensive Preventative Maintenance plans.
- Experience building and maintaining strong relationships with facility operation teams, utility companies, government agencies, architectural & design firms, and general contracting firms.
- Significant expertise in the upkeep and function of buildings, including complex building systems (e.g., electrical, mechanical, plumbing, controls, fire-alarm).
- Expertise in the planning, scheduling, budgeting, resourcing, and execution of a wide range of technical services (e.g., janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services).
- Proven communication and supervisory skills, with experience working effectively across various levels of an organization.
- Ability to handle customer service issues involving employees in a professional and positive manner.
- Ability to balance operational risk and investment trade-offs, consistently seeking the highest quality and design at the best value.
- Must be centrally located within a major hub of retail stores to facilitate frequent site visits and support maintenance across assigned stores (minimum twice a month).
- Ability to travel extensively within the UK and to other locations as needed.
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Preferred Qualifications
- Experience in Facilities Management in a Retail environment
- Bachelor’s Engineering degree in Mechanical, Electrical, Industrial, or Construction Management.
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