Pinnacle Property Management Ltd
Facilities Manager
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FACILITIES MANAGER
Rendall & Rittner
£50,000 - £53,000
Lombard Square - SE28 0FX
Mon - Fri 0800 - 1700
DEVELOPMENT DETAILS
You’ll be at the heart of a vibrant new-build, mixed-use neighbourhood in Plumstead that will ultimately be home to around 2,000 households arranged around a 1.8-acre landscaped garden square. The setting blends contemporary architecture with green, communal spaces, ground-floor amenities and active public realm. Excellent transport links, with Plumstead station a short walk away and rapid Elizabeth line connections from nearby Woolwich.
ROLE EXPECTATIONS
You will lead the delivery of safe, smooth-running building services across a multi-block estate, ensuring the common areas, plant and infrastructure are always compliant, operational and presented to a high standard. Most days you’ll be coordinating planned and reactive maintenance, overseeing contractors, engaging with residents and stakeholders, and using data and site inspections to drive continuous improvement.
What Success Looks Like
- You keep people safe through rigorous compliance, proactive risk management and impeccable health and safety standards.
- You deliver seamless planned preventative maintenance and swift, well-communicated responses to reactive issues.
- You manage contractors to measurable KPIs, achieving quality outcomes, value for money and minimal disruption.
- You build trusted relationships with residents, the client and on-site teams through clear, timely, personable communication.
- You maintain immaculate estate presentation, from plant rooms to public realm, with issues identified and resolved early.
- You monitor performance data, recommend improvements and deliver projects that enhance service and efficiency.
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How You'll Spend Most Of Your Time
- Planning and delivering PPM, statutory inspections and remedial works across mechanical, electrical and life safety systems.
- Leading on-site health and safety, including risk assessments, permits to work, toolbox talks and incident reporting.
- Managing contractors day-to-day: scoping works, overseeing quality, sign-off, and maintaining RAMS and certification.
- Conducting regular site walks and audits, logging actions, and ensuring timely close-out via CAFM and reporting tools.
- Liaising with residents and stakeholders, providing updates, handling enquiries and maintaining service excellence.
- Controlling budgets for facilities services, monitoring spend, procuring effectively and identifying savings without compromising standards.
Who This Role Is For
- You are a practical, hands-on facilities leader who thrives in a busy, high-profile residential environment.
- You communicate clearly and courteously, staying calm under pressure and focused on solutions.
- You set high standards for safety, compliance and presentation, and get the detail right.
- You build positive relationships and collaborate well with residents, client teams, contractors and colleagues.
- You are data-aware, organised and comfortable prioritising across multiple buildings and tasks.
Experience That Helps
- Experience managing facilities or estate operations across multi-block residential or mixed-use developments.
- Strong background coordinating PPM, statutory compliance and life safety systems.
- Proven contractor management, from procurement and RAMS through to delivery and performance review.
- Familiarity with CAFM systems, dashboards and using data to plan, report and improve.
- Exposure to mobilisation of new-build assets, O&M review, snagging, defects and warranty processes.
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What We Offer
- 25 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on your facilities management expertise, compliance knowledge, stakeholder communication and leadership, and how you solve problems on-site
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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