Spencer Marshall
Facilities Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Facilities / Workplace Experience Manager
Spencer Marshall are partnering with a leading Creative Services firm, occupying a modern, state of the art Workplace in London.
The Facilities / Workplace Manager will be responsible for the day to day delivery and management, operational oversight and continuous improvement of all facilities services across the firm creating and implementing a five star Workplace experience.
Responsibilities
- Create and deliver a vision for the delivery of a five star FM / Workplace Experience.
- Champion a “client-first” approach for internal staff, ensuring all workplace touchpoints deliver outstanding service.
- Drive innovation and continuous improvement in service delivery, leveraging technology and best practice.
- Oversee all aspects of facilities services both soft and hard services.
- Assess and modernise FM supply chain and vendor base.
- Develop, modernise and implement SLA's and KPI's to the FM function.
- Manage an in-house FM team, striving to develop and enhance the FM teams delivery and skills offering.
- Build, inspire, and develop a high-performing, multi-skilled team, fostering a culture of professionalism, collaboration, and continuous learning.
- Maintain oversight of health & safety compliance, including risk assessments, inductions, and emergency procedures, in partnership with the H&S committee and business continuity leads.
- Manage and Support workplace transformation projects, including office moves, refurbishments, and implementation of new technologies or service models.
- Support budget management for facilities services.
- Assist with tendering, benchmarking, and contract negotiations for relevant suppliers.
- Monitor and report on service usage, spend, and performance, using data and analytics to inform decision-making.
- Manage relationships with landlords and ensure landlords deliver on lease commitments.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills and experience
- Experience in a workplace, facilities role.
- Health and Safety Experience.
- Proven track record of managing an FM / Workplace management team.
- Proven experience of innovation and delivery of a best in class FM model.
- Strong organisational skills, with the ability to manage multiple priorities and projects.
- Excellent interpersonal and communication skills, with the ability to influence at all levels and build strong relationships.
- Ideally, Health & Safety qualification (e.g., IOSH or NEBOSH).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
My client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. D E & I is engrained in their DNA.
If you need any reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - please contact us for assistance on info@spencermarshall.co.uk.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location