Low Carbon Contracts Company
Facilities Manager
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Department: People Team
Employment Type: Permanent
Location: Leeds, England, United Kingdom
Reporting To: Head of HR Operations
Description
Contract type: Permanent
Hours: 37.5
Salary: circa £55,000 depending on experience
Location: Leeds
WFH policy: Employees are required to attend the office 2 days/week
Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.
Reports to: Head of HR Operations
Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications.
Role Summary
The Facilities Manager will be responsible for the safe, compliant and effective management of facilities operations across our Birmingham and Leeds locations and coordinate closely with the Office Manager for LCCC’s London office.
The role will champion a safety-first office culture across all three locations.
Key Responsibilities
- Champion a safety-first approach across all facilities management activity, promoting safe working practices and challenging unsafe behaviours where required.
- Ensure all health, safety, environmental, statutory and compliance standards are met across the Leeds and Birmingham sites.
- Take ownership of facilities-related risks, identifying issues early and acting to prevent service disruption, safety incidents or compliance failures.
- Manage day-to-day facilities operations across office, operational, welfare and external areas. Including arrangements for new joiner office inductions and the allocation of office car parking (Leeds only),
- Develop, maintain and oversee the Planned Preventative Maintenance programme, ensuring routine inspections and maintenance schedules are delivered effectively.
- Coordinate and resolve reactive works, emergency repairs and urgent facilities issues in a timely and controlled way.
- Ensure the effective operation of the integration of building systems, including HVAC, lighting, fire systems, plumbing, electrical systems and other site infrastructure.
- Maintain compliance with fire safety, electrical inspections, PAT testing, statutory inspections and other relevant regulatory requirements.
- Manage and coordinate all facilities-related contractors, engineers and service providers, ensuring work is delivered safely, efficiently and to agreed standards.
- Oversee soft services including cleaning, security, waste management, access control and other site support services.
- Manage site security operations, including CCTV, access control, visitor management and security contractors where applicable.
- Monitor and control utilities usage, including electricity, gas, water and waste disposal, identifying opportunities to improve efficiency and reduce cost.
- Manage the facilities budget, ensuring effective cost control, value for money, accurate forecasting and timely escalation of any budget risks or pressures.
- Deliver services within agreed commercial targets while maintaining high operational and service standards.
- Track and report on facilities performance using relevant data, KPIs and SLAs to support decision making and continuous improvement.
- Lead facilities-related projects from planning through to delivery, ensuring projects are delivered safely, on time and within budget.
- Support emergency preparedness, including fire safety readiness, business continuity arrangements and backup systems where required.
- Lead, support and develop onsite facilities teams, engineers and support staff to ensure effective service delivery.
- Provide Facilities related input to LCCC Environmental Reporting.
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Skills, Knowledge and Expertise
- Excellent facilities management knowledge and experience across both hard and soft services, with the ability to manage a broad range of operational, maintenance, compliance, security and workplace support issues.
- Good understanding of building systems, planned preventative maintenance, reactive works, contractor management, statutory inspections and facilities compliance requirements.
- Health, safety and risk management capability, with the confidence to identify issues early, challenge unsafe practices and take appropriate corrective action.
- Able to prioritise competing demands across multiple office locations, balancing urgent repairs, planned maintenance, service standards, cost control, compliance requirements and stakeholder expectations.
- Superb problem-solving skills, with the ability to assess issues quickly, identify practical solutions and make sound day-to-day operational decisions.
- Experience managing contractors, engineers, suppliers and service providers, ensuring work is delivered safely, efficiently, commercially and to agreed standards.
- Budget and cost management skills, with the ability to manage supplier costs, identify value-for-money opportunities and escalate financial pressures appropriately.
- Confident using KPIs, SLAs, service data and reporting to monitor performance, evidence compliance, identify trends and support continuous improvement.
- Excellent stakeholder management and communication skills, with the ability to build trusted relationships and explain facilities issues clearly to non-technical audiences.
- Proactive, organised and hands-on, with the ability to work at pace, manage multiple priorities and maintain high standards across both planned and reactive activity.
- Confident influencing standards and behaviours, with the ability to challenge constructively, support a safety-first culture and drive safe, effective ways of working.
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Employee Benefits
Benefits
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include:
- Annual performance based bonus, up to 10%
- 25 days annual leave, plus eight bank holidays
- Up to 8% pension contribution
- Financial support and time off for study relevant to your role, plus a professional membership subscription
- Employee referral scheme (up to £1500), and colleague recognition scheme
- Family friendly policies, including enhanced maternity leave and shared parental leave
- Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
- Three paid volunteering days a year
- Season ticket loan and cycle to work schemes
- Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
- Employee resource groups
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