What Success Looks Like

During your first 12 months, you will be expected to help us:

• Improve contractor accountability and performance.
• Strengthen visibility of statutory compliance and remedial actions.
• Improve the quality and consistency of facilities records and asset information.
• Reduce repeat service failures and improve response to operational issues.
• Identify practical opportunities to improve value for money.
• Support a safe, reliable, and well-maintained environment for patients and colleagues.
• Develop effective working relationships with clinic teams, suppliers, and internal stakeholders.

Who We're Looking For

We are looking for a proactive, organised, and commercially aware facilities professional who is comfortable working across multiple sites and managing competing priorities.

• Experience in facilities, estates, property, or building services support.
• Strong contractor and supplier management experience.
• Experience coordinating planned and reactive maintenance and maintaining compliance records.
• Experience working in a structured, policy-driven, or regulated environment.
• Good understanding of facilities compliance and a willingness to develop healthcare-specific knowledge.
• Strong communication, stakeholder management, and problem-solving skills.
• Confidence to challenge suppliers, escalate risks, and drive corrective action.
• Ability to work independently while knowing when to seek advice or escalate.

Healthcare Experience Is Valuable — But Not Essential

You do not need to be an expert in every FM discipline. We are looking for strong operational FM capability, sound contractor-management skills, and the ability to learn. Experience within healthcare, the NHS, private healthcare, care, education, life sciences, or another regulated environment would be particularly valuable.

Qualifications & Professional Development

A Level 3 qualification or equivalent experience in Facilities Management, Property/Estates, or Building Services would be advantageous. Relevant training or qualifications such as IWFM, IOSH, NEBOSH, fire safety, or water safety training are also welcomed.

Diaverum supports professional development through on-the-job learning and access to its in-house education programme, d Academy. This role provides scope to broaden your experience across healthcare estates, compliance, contract management, and operational FM.

What You'll Bring

• Professional curiosity and a willingness to keep learning.
• An organised approach to managing multiple workstreams.
• Commercial awareness and good supplier-management judgement.
• Strong written and verbal communication.
• A practical, solutions-focused approach.
• Commitment to patient, colleague, and contractor safety.
• Integrity, accountability, and the confidence to raise concerns when standards are not met.

Why Join Diaverum?

Diaverum is a leading global provider of renal care services, committed to enhancing the quality of life for people with chronic kidney disease. You will join an organisation where facilities management is an important part of supporting safe and effective clinical services.

• Meaningful work supporting healthcare environments.
• National scope and exposure to a diverse estate.
• Opportunity to influence supplier performance and service improvement.
• Access to professional development and d Academy.
• Close working relationship with the Head of Facilities and operational leadership.

Our Values

• Competent – Delivering results while prioritising patient and employee safety.
• Passionate – Fostering genuine relationships and driving results with respect.
• Inspiring – Encouraging innovation, collaboration, and transformative care.

Practical Information

The role is home based with regular attendance in the St Albans office and requires regular UK travel. Participation in the national on-call rota is an essential requirement and includes evenings, nights, weekends, and public holidays on a rotational basis.

Diaverum UK is an equal opportunity employer and values diversity in its workforce. All positions at Diaverum are subject to a satisfactory DBS check as part of the recruitment process. Diaverum reserves the right to close the application process early if sufficient applications are received.

Ready to Make a Difference?

If you are an experienced FM professional looking for a role where your operational expertise, commercial judgement, and commitment to safety can make a genuine difference, we would like to hear from you.

Diaverum - Where Caring Meets Excellence in Renal Care. 🌟