Newcastle University
Faculty Insights and Information Assistant Manager
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Salary: £36,636 to £38,784 with progression to £46,049 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 11 September 2026
The Role
The Faculty of Humanities and Social Sciences are seeking to appoint a highly motivated and proactive Faculty Insights and Information Assistant Manager.
This is a fixed-term, one-year position at Grade F.
You will be responsible for the production, analysis and interpretation of a wide range of student, staff and management information to support and advise the faculty senior leadership team in planning and fulfilling its business needs, strategic objectives and statutory reporting obligations.
You will undertake market research and analyse a broad range of Higher Education data to produce reports, develop briefings and support academic schools throughout the planning cycle. Working collaboratively with colleagues across the faculty and wider university, you will help to develop a shared understanding of key performance indicators and identify opportunities to enhance performance.
We are looking for someone with strong analytical and problem-solving skills who can communicate complex information clearly and effectively. You will be able to translate data into meaningful insight, demonstrating excellent attention to detail and a strong understanding of data governance and data quality.
If you would like to know more about this role, please contact john.crinson@ncl.ac.uk – Faculty Insights and Information Manager.
This role is based in one of our academic faculties. For more information about us, please click here.
To apply, please complete an online application and upload a CV and cover letter. Your cover letter is a supporting statement, and you should outline how you meet the essential criteria of the role and evidence this with examples.
Main Purpose
Working in the Faculty Insights and Information Team, you will be responsible for managing the production and analysis of a range of student, staff and other management information to support and advise the faculty senior leadership team in planning and fulfilling its business needs, strategic objectives and statutory reporting obligations.
Main Duties and Responsibilities
The role holder will undertake a variety of the duties listed below, working individually or as a team, under the leadership of the Faculty Insights and Information Manager:
- Working alongside the Insights and Information Manager to support data analysis and market research requests from Schools and the Faculty Marketing Team to underpin strategic decision making, marketing and student recruitment initiatives and new programme development
- Contribute to the development, customisation and maintaining of Power BI reports to meet the needs of the faculty, in particular to support the strategic planning process
- Responsible for the dissemination, review and collection of Faculty data required for university statutory reporting such as HEBCIS, HESES, HESA staff and student returns and Freedom of Information requests
- Develop ways of working in line with good governance, promoting increased transparency and access to information in line with university policy and ensure legislative requirements and good practice initiatives are incorporated within the work of the team through active horizon scanning
- Support the Faculty planning process through production of a broad range of summary and statistical reports using data sourced from internal systems such as SAP and Business Warehouse, external systems such as HEIDI and broader data mining techniques.
- Produce regular reports, analyses and monitoring information to agreed schedules within the faculty planning cycle to support school business needs such as KPI development and student number planning
- Develop and produce individual reports and analyses, using both quantitative and qualitative data, on an ad hoc basis as required by the members of the faculty senior leadership team; to support business cases, funding applications and internal reviews using a range of internal and external data sources and data mining
- To contribute to the development and support of Management Information Systems (e.g. SAP Business Warehouse), working closely with the Planning Office, NUIT and other relevant central services to improve reporting requirements and data integrity
- To manage the development of and delivery of projects to further Faculty strategic goals. This will include:
- Identifying ideal methodology and providing oversight on the data collection process and analytic work plan to ensure all available information is generated to support business needs
- Produce meaningful and engaging reports and analysis that will allow engagement with staff and students via project and policy developments (e.g. running consultation events)
- Completing and conveying analysis and recommendations via presentations and written reports to staff and students
- Leveraging research data and information to proactively identify opportunities and gaining internal support for project recommendations
- Undertake training to support the development of data management skills amongst colleagues in the faculty
- Deputise for the Faculty Insights and Information Manager where appropriate
- Any other duties within the scope and general nature of the grade which may be required
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The Person
Knowledge, Skills and Experience
- An excellent understanding of the Higher Education sector and the political and policy, regulatory and reporting context research intensive universities operate in
- Advanced skills and experience working with large complex data sets and using data analysis tools, dashboards and business intelligence systems to analyse, interpret and communicate insights and information to a range of audiences
- A strategic thinker with a strong understanding how strategy development, planning, implementation and strategy oversight operates in a complex organisation
- Excellent numeracy, together with a high level of competency and confidence in handling and manipulating data from a diverse range of sources
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Attributes and Behaviour
- Confidence and belief in evidence-based data analysis, highlighting trends and patterns in data and challenging assumptions, beliefs and decisions with clear arguments and perspectives, including in situations where the data and insights are challenged
- Excellent communicator with highly developed interpersonal and verbal, written and presentation communication style and approach
- Achieves results working with ambiguity in a fast-paced environment, flexible, adaptable and able to complete multiple complex objectives, tasks and projects to tight deadlines
- Takes the initiative to develop and implement new ideas and approaches
- An energetic and “can do” approach which will inspire and enthuse others, ready to take the lead in driving forward initiatives
- Possesses the personal stature to engage with and earn the respect and good will of peers and more senior colleagues
Qualifications
- Qualified to degree level or equivalent
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 29669
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