CICONIX, LLC
Family Advocacy Program Assistant

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Family Advocacy Program Assistant
About CICONIX
CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.
Location(s)
Lakenheath, Suffolk, UK | Lakenheath Air Base
Position Offers
- Full-time/long-term position
- Regular weekly hours (0700-1600)
- No calls, nights, weekends, or holidays!
- Full benefit program, including: health, PTO, and 401k + contribution
Requirements
- Associate's Degree
- High proficiency in Microsoft Office
Summary
Join our dynamic team as a Family Advocacy Program Assistant (FAPA)! As a key member, you'll manage government data systems, ensuring accurate maltreatment data entry. Your role extends to providing administrative and computer support for programs like Maltreatment Intervention and New Parent Support. Collaborating with the Family Advocacy Officer, you'll contribute to data management, compile statistics, and assist in research initiatives. If you're passionate about prevention, you'll work closely with the prevention team, offering services, briefings, and educational presentations to diverse audiences. Join us in making a difference in the lives of military families! Apply now for a rewarding career that combines administrative skills with a commitment to family well-being.
About the Role
The FAPA is a member of the multidisciplinary Family Advocacy Program (FAP) team and is responsible for providing administrative, technical, and prevention services.
Administrative Responsibilities
- Maintenance of the government’s automated data collection systems, including the FAPNet.
- Ensuring that maltreatment data is entered into FAPNet.
- Providing administrative and computer support to The Maltreatment Intervention, New Parent Support Program (NPSP), and Outreach components via FAPNet, and other software programs, as well as managing computer resources.
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Data Management
- In conjunction with the Family Advocacy Officer (FAO), manage data to provide information regarding patient satisfaction, recidivism, and clinical outcome measures.
- Compile statistical data, prepare minutes, agendas, and notification letters in accordance with FAP Standards, and other written communication as requested by the FAO.
Research and Evaluation
- Assist in the research and evaluation program by administering data collection assessment instruments to individuals referred to the FAP.
- Process and score instruments initially and on a follow-up basis as specified by the FAO or Air Force FAP.
- Assist the FAOM and FAIS in administering, scoring and maintaining secondary prevention program measurement instruments in support of the Outreach Program.
Prevention Services
- Work in collaboration with the prevention team to:
- Provide supportive services to NPSP clients under the oversight of the NPSP case manager.
- Assist the FAIS with scheduling and preparation for the Outreach Prevention Management Council (OPMC) and will record and finalize OPMC minutes.
- Provide prevention services, briefings, educational presentations, and activities targeted to installation leadership, active duty and family members, community, and base agencies.
- In the absence of a Family Advocacy Intervention Specialist (FAIS), provide orientation and annual training to Squadron Commanders and First Sergeants as directed by the FAO.


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Note
- The FAPA shall not provide Special Needs Identification and Assignment Coordination Services (formerly EFMP services), to include administrative support or relocation clearances.
- When a FAPA has direct contact with Family Advocacy maltreatment clients or clients with open NPSP records, a note will be made in the record within 72 hours of client contact and reviewed by a provider to determine if co-signature is required. FAPAs shall not conduct intake interviews with FAP clients. When a FAPA has contact with NPSP clients, a contact note shall be created in the ‘contact notes’ section in the NPSP module in FAPNet.
Qualifications
Education
- Associate degree in Education or Teacher Certification Program, Social Behavior, Human Behavior, or Health Care.
Experience
- Developing an education curriculum with learning objectives and outcomes are essential.
- High proficiency in Microsoft Office and various database and software programs.
Security & Background Check
- Ability to obtain and maintain a government security clearance.
Additional Requirements
- Willingness to comply with the government vaccination requirements, reflected of CDC guidelines, for diseases including Hepatitis B, measles, mumps, rubella, varicella, influenza, and proof of a negative TB skin test. This requirement is for any Family Advocacy Program personnel working with MTFs and requires personnel to receive the annual influenza vaccination.
CICONIX LLC
CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
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