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Family Help Worker
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City of Wolverhampton Council
Family Help Worker
Salary - £37,563 - £42,123 (Grade 6)
Hours - 37 hours per week
Contract type: Permanent
This post is subject to a satisfactory DBS Check
We are currently seeking to appoint 2 enthusiastic and dedicated Family Help Workers to join our Family Help Service. One role will be based at Dove Family Help, and one city-wide role supporting Intentionally Homeless families.
As a Family Help Worker you will:
- Work directly with children, young people and their families in order to promote, strengthen and to develop the potential of parents/carers and their children in order to prevent children suffering significant harm and/or becoming looked after.
- Undertake or contribute to multi-agency assessments of children and families in need of help and support and adopt a preventative approach to supporting children, young people and their families.
- Adopt a preventative approach to supporting children, young people and their families. Manage a caseload of casework and groupwork and adopt a flexible and creative approach.
Key requirements are:
- NVQ level 3 or equivalent e.g. in Education, Health or Social Care, Community Development e.g. CACHE (NNEB) BTEC National Diploma in Nursery Nursing. RGN or Diploma in Youth & Community Work
- The achievement of English and Maths or equivalent to level 2 of the National Qualification Framework
- Significant post qualifying experience in a relevant field e.g. Education, Social Care, Early Years, Housing. This experience will include supporting children and families in groups and individually within frameworks; experience of community development work; conducting assessments of need, in relation to children and families; experience of working in a diverse community.
- Evidence of NVQ Level 3 or higher, and English and Maths Qualifications will need to be provided at interview
For further information contact, Ian Tarver, Family Help Delivery Manager ian.tarver@wolverhampton.gov.uk
This post is subject to a satisfactory DBS (Disclosure and Barring Service) check.
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Interviews and written exercise will take place on week commencing Thursday 22nd October 2026
For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Our working arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance.
- Fixed workstyle: Roles work in a fixed permanent council location.
- Field workstyle: Employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location.
- Flexible workstyle: Roles have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.
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We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.
As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here
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