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Lancashire County Council

Family Hub Navigator

Borough of Pendle
£28.1k – £32.1k/yr
Posted about 15 hours ago
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Family Hub Navigator | Salary £28,142 - £32,061 Per annum | Fixed Term

31/03/2029 | Full Time - 37 hours per week | Pendle

Are you passionate about making a difference in your community?

Do you thrive on bringing people together, building relationships, and helping families access the support they need?

We’re looking for an enthusiastic and driven Family Hubs Navigator to join our Pendle team - playing a vital role in connecting children, young people, and families to the right services at the right time.

This is a dynamic and people-focused role at the heart of the Family Hubs Network, where your work will directly shape how families experience support in Pendle.

International Sponsorship – this role is not open to international sponsorship

You will:

  • Act as a key point of contact for families, offering guidance, signposting, and support into Early Help services
  • Promote and increase access to inclusive Family Hubs and community services
  • Lead the development of vibrant “One Stop Shop” Family Hub offers tailored to local needs
  • Manage and support Delivery Centre Support Workers to create welcoming, high-quality, inclusive Family Hubs
  • Take ownership of digital engagement, ensuring websites, social media, and booking systems are accessible, up-to-date, and engaging

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£35,000/yr

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

You’ll be both a connector and a leader, ensuring families feel supported, heard, and empowered.

We’re seeking someone who is:

  • A natural people person with strong relationship-building skills
  • Experienced in supporting children, young people, or families
  • Confident using digital platforms, social media, and online systems
  • Able to lead a team and deliver high-quality customer-focused services
  • Passionate about community engagement and inclusion

You’ll thrive if you:

✔ Are proactive, organised, and solution-focused
✔ Enjoy working in a fast-paced, community environment
✔ Can engage and inspire families from diverse backgrounds
✔ Want to make services better and more accessible for all

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Person Specification and Job description [https://lancashire-county-council-umbraco-sites.uksouth01.umbraco.io/media/aswekjzk/fh-navigator-jd-pendle.pdf]

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

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Skills

Relationship building
Community engagement
Team leadership
Customer service
Digital engagement
Social media management
Early help services
Case management
Communication
Inclusion
Problem solving
Organization

Location

Borough of Pendle, England, United Kingdom

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