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Family Liaison Officer - The Phoenix Collegiate
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Family Liaison Officer
Grade: Grade D £22,066 - £25,225 p.a. - Actual salary after adjustment for Term Time Working (FTE salary is £28,153 - £32,046 p.a.)
Hours: 32.5 hours per week, Term Time + 1 week (Standard working hours are 08.15 – 15.15 each day with 30 minutes lunch, although consideration will be given to alternative patterns relative to the postholder’s circumstances and commitments. Some flexibility will be required around actual working times on occasion, to better support our students and families)
Contract: Permanent
About the Role
Do you want a job that has the potential to make a real difference to the daily lives of young people, regardless of the barriers they face? Do you feel you have the skills to support families in challenging circumstances?
The Phoenix Collegiate is looking to appoint an enthusiastic, self-motivated and committed Family Liaison Officer. The person appointed will work closely with our Student Attendance and Year/Pastoral Teams in identifying students - and families - most at risk of missing out on their education, offering bespoke support packages to those identified individuals.
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Ideally, the successful candidate will have a strong track record of working with young people and families. They will be a proactive individual and a creative thinker who is able to work both independently and as part of a team.
Responsibilities
- Work closely with Student Attendance and Year/Pastoral Teams.
- Identify students and families at risk of missing out on their education.
- Offer bespoke support packages.
Requirements
- Strong track record of working with young people and families.
- Proactive and creative thinker.
- Ability to work independently and as part of a team.
Working Conditions
- Standard working hours are 32.5 per week during Term Time.
- Flexibility around actual start/finish times will be required.
- This will be discussed with candidates during interviews.
Commitment to Safeguarding
Phoenix is committed to safeguarding and promoting the welfare of children and young people. It is essential that all members of staff and volunteers share this commitment. An enhanced DBS disclosure is required for all posts.
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Application Details
Further details and application forms are available from the School’s website: www.aspirebelievesucceed.com and should be returned to the HR team at the School by Email: recruitment@phoenix.sandwell.sch.uk or via the School’s postal address.
Important Dates
- Closing date: 16th September 2026 at 8am
- Start Date: As soon as possible, subject to satisfactory clearances
Additional Details
Hours: 32.5 hours per week, Term Time + 1 week
Grade: Grade D £22,066 - £25,225 p.a. - Actual salary after adjustment for Term Time Working (FTE salary is £28,153 - £32,046 p.a.)
Location: The Phoenix Collegiate, Clarkes Lane, West Bromwich, B71 2BX
Contract: Permanent
Closing Date: 16th September 2026 at 8am
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