Penhaligon's Friends
Family Services Support Worker at Penhaligon's Friends
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About Us
Penhaligon’s Friends Children’s Bereavement Charity provides emotional and practical support for families who have bereaved children in Cornwall. We are a reputable charity with a clear vision for growth and a strong sense of values. We provide telephone advice and support, family visits, group and individual support and training.
Job Opportunity
In line with current capacity, we are looking to appoint a new team member in our Family Services team working 3 - 5 days per week to support our delivery of high-quality family support and volunteer development. This post reports to our Family Services Lead and is based in our Redruth office with regular requirement to travel throughout Cornwall. We are an office-based team that work together in person.
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Key Responsibilities
- Support the coordination of the charity’s core service delivery with children, young people and their families.
- Offer information, advice and support to families managing their own grieving children, in addition to professionals.
- Require a knowledge and understanding of, or willingness to learn about, the impact of grief, loss and change for children.
- Take referrals, offering supportive conversation and advice, and managing ongoing contact with parents and carers.
- Contribute to the regular delivery of our community groups for young people and our families, and also our Activity and Memory Days.
Key Skills and Experience
- Enthusiastic, confident individual with proven communication and organisational skills.
- Practical, people-oriented, and thrives at working within a fast-paced environment whilst maintaining accuracy.
- Friendly, open communication style to motivate and encourage volunteers.
- Understanding of safeguarding, information sharing and the rules around data protection.
- Confident with use of IT (including MSOffice) as administration and accurate record keeping are an important aspect of the role.
- Prior experience of either direct / therapeutic work with children and young people, or group work with children and young people, or supporting parents / carers in the community.
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Application Process
If you are interested, you can apply via our application form on our website: Penhaligonsfriends.org.uk
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