A Different Way of Working

This role has been specifically designed around the times when children and families often need support most.

2 POSTS AVAILABLE

• 1 Post: Core Working Hours: 12:00pm to 8:00pm Monday to Friday
• 1 Post: Core Working Hours: 8:00am to 4:00pm

Alongside the evening working pattern, you will participate in a planned weekend on-call rota, receiving:

• £25 per day on-call allowance.
• Additional payment for any time worked whilst on call.

This arrangement enables us to provide timely support during evenings and weekends when family crises can escalate and where responsive, relationship-based intervention can make the greatest difference.

For the right candidate, this is an opportunity to be part of an innovative service focused on preventing care admissions and helping families stay together safely.

What You Will Be Doing

As a Family Solutions Response Practitioner you will:

• Deliver intensive family-based interventions during periods of crisis.
• Work directly with children, young people and families experiencing complex challenges.
• Support children to remain safely within their family and community networks wherever possible.
• Undertake strengths-based assessments and identify family-led solutions.
• Use mediation, conflict resolution and relationship-based approaches to support families through crisis situations.
• Support young people at risk of homelessness, family breakdown or care entry.
• Work alongside families to develop practical, realistic and sustainable plans.
• Support placement stability and reunification planning.
• Build strong partnerships with social workers, education, health, housing and community services.
• Ensure children's voices remain central to all planning and intervention.
• Contribute to safeguarding assessments, risk management and safety planning.
• Promote positive, sustainable outcomes for children and families.

What We're Looking For

We are looking for someone who:

• Has experience working with vulnerable children, young people and families.
• Can build positive and trusting relationships during periods of crisis.
• Has experience managing complex situations and responding to risk.
• Demonstrates strong communication, mediation and conflict resolution skills.
• Can work creatively and persistently with families facing multiple challenges.
• Is confident working independently whilst remaining part of a supportive team.
• Demonstrates resilience, emotional intelligence and sound professional judgement.
• Is passionate about helping children remain safely connected to their families and support networks.
• Shares our commitment to strengths-based, relationship-focused and child-centred practice.

Why Join Telford & Wrekin?

Here at Telford & Wrekin Council, we have been judged Outstanding by Ofsted for the second consecutive inspection and remain the only local authority in the West Midlands to hold this judgement.

Ofsted recognised that:

• Children and families continue to experience exceptional practice.
• Participation is a genuine strength and children's voices influence service development.
• Professionals know their children well and develop meaningful relationships.
• Corporate parenting is a strength.
• Care leavers benefit from an extensive local offer.
• The stability of our experienced workforce benefits children and families.
• Staff enjoy working in an environment where leaders are visible and people feel valued.

We are ambitious for children, ambitious for families and ambitious for our workforce.

What We Offer

We value our employees and offer:

• Competitive salary.
• £25 per day weekend on-call payment plus payment for hours worked.
• Local Government Pension Scheme.
• Generous annual leave entitlement.
• Free parking.
• Employee Assistance Programme and counselling services.
• Staff discounts and salary sacrifice schemes.
• Flexible and hybrid working arrangements.
• Extensive training and development opportunities.
• Career progression opportunities within an Outstanding Children's Service.
• Priority access to Nuplace rental properties.

Interested?

If you are passionate about helping families through crisis, preventing children entering care wherever safe to do so and making a lasting difference to children's lives, we would love to hear from you.

Join an Outstanding authority. Work when families need you most. Help families find solutions, build resilience and keep children safely connected to the people who matter most.

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

If you would like to know more about the role, please get in touch by emailing csrecruitment@telford.gov.uk.

We believe great services start with great people and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs and every voice matters.

Roles involving children or vulnerable adults will require a criminal records check. It is an offence to apply if you are barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas.

Attached documents

1281 Family Solns Resp Pract.docx