Civic Recruitment Limited
Family Support Assistant

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2 Month Contract With A Local Authority
Job Purpose
To provide advice, guidance, and practical support to families accessing Children’s Centres and Family Hubs, helping them access the services they need to improve outcomes for children and young people. The role involves delivering support groups, workshops, and family-focused activities that promote early intervention, learning, development, health, wellbeing, and positive family engagement.
Key Responsibilities
- Welcome and support families accessing Children’s Centre and Family Hub services, providing advice, guidance, signposting, and referrals where appropriate.
- Plan, facilitate, and deliver support groups, workshops, and activities for children, young people, and families.
- Promote positive parenting, child development, and home learning through engaging and age-appropriate activities.
- Support children with special educational needs and ensure activities are inclusive and accessible.
- Build positive relationships with families, including vulnerable and targeted groups, encouraging engagement with available services.
- Work collaboratively with partner agencies including education, health, social care, housing, police, and voluntary sector organisations.
- Contribute to initiatives that promote health, wellbeing, positive behaviour, and family resilience.
- Provide information and support to families regarding local services and community resources.
- Assist with the planning, organisation, and administration of Children’s Centre and Family Hub activities.
- Support marketing, outreach, and community engagement activities to increase awareness of available services.
- Maintain accurate records and complete required administrative duties.
- Promote safeguarding, equality, diversity, and inclusion in all aspects of service delivery.
- Attend training, team meetings, and development activities as required, including occasional evening and weekend sessions.
- Work flexibly across Children’s Centres and Family Hubs as required to support service delivery.
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Requirements
- NVQ Level 3 qualification in Early Education, Childcare, Family Support, or a related field.
- Experience working with children, young people, parents, or families in a paid or voluntary capacity.
- Experience delivering engaging activities, workshops, or support sessions for children and families.
- Ability to build positive relationships with children, young people, and families from diverse backgrounds.
- Understanding of child development and age-appropriate learning activities.
- Knowledge of safeguarding responsibilities and the ability to identify and report concerns appropriately.
- Ability to support individuals experiencing distress or crisis and seek appropriate assistance.
- Strong communication and interpersonal skills.
- Ability to work effectively with partner organisations and multidisciplinary teams.
- Good organisational skills, including planning, preparation, and record keeping.
- Commitment to equality, diversity, and inclusion.
- Flexibility to work occasional evenings and weekends as required.
- Experience working within a multicultural community.
- Experience supporting vulnerable families and early intervention programmes.
- Evidence of continuous professional development.
- IT literacy and experience using digital systems for record keeping and communication.
- Knowledge of local family support, education, health, and community services.


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Additional Information
- DBS Requirement: Enhanced DBS Check Required
- Hours: As per assignment requirements
- Location: Various Children’s Centres and Family Hubs across Slough
- Payment Frequency: Bi-Weekly Payments
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