Action for Children
Family Support Practitioner

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Role: Family Support Practitioner
Salary: £26,006.84 per annum
Location: Thetford, Norfolk
Contract/Hours: Fixed Term Contract – Until 30th September 2027 – 12 months - Full time 37 hours per week.
Benefits
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
Vulnerable children in the UK need your help.
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 688,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Norfolk's Early Childhood and Family Service (ECFS) offers support to children aged 0-5 years old and their families. The support is provided through group sessions, parenting programs and through home visiting. The service works in partnership with families and other key organisations and provides group activity sessions which cover a variety of topics such as parenting, improving mental health and keeping a child safe.
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How you'll help to create brighter futures
As Family Support Practitioner you will be part of a supportive and dedicated team with opportunities for development. You will make a difference by:
- Providing direct family support at home 1:1.
- Organising and running one to one and group-based parenting programmes using evidence-based approaches.
- Attending and participating at relevant multi-agency meetings and providing a lead role when required.
- Using a strengths-based approach to working with families.
- Taking an outcome focused approach for children and families.
Let's talk about you
We are looking for an energetic and dynamic forward thinking family support practitioner, confident in leading and bringing fresh ideas and inspiration to the role. You will find the full job description attached but the ‘must-haves' are:
- NVQ level 3 or equivalent in Early Years or relevant study area.
- Experience of working directly with children and families, either individually or in a group setting.
- Excellent verbal and non-verbal communication.
- The ability to maintain written records to a high standard.
- The ability to coordinate referral, assessment, and support.
- Confidence in IT systems.
- Experience of delivering a parenting programme (desirable).
- Access to a suitable method of transport to travel to various settings to carry out your role (essential).
Good to know
Application Process
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Contact: Sarah Manderfield or email us at recruitmentservice@actionforchildren.org.uk quoting reference 13448


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Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Find out more about Action for Children
Job Description
Action for Children Employee Benefits
AfC Commitment Statement
Management Competency Framework
Action for Children - Driven by Love
[https://actnforchildren-my.sharepoint.com/personal/sarah_manderfield_actionforchildren_org_uk/Documents/Action for Children’s story I Driven by love, we take action for children]
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