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Family Support Worker
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Job Description: Family Support Worker
As a family support worker, you will have knowledge of recovery, care planning, and the ability to build and maintain relationships with internal and external agencies.
You will also support the Through the Gate team in delivering psychosocial interventions to people who are within their last 12 weeks of their sentence, and for 12 weeks after release in the community. You will also accompany prison leavers to their community services to assist in their engagement with commissioned services and advocate for them if needed at these appointments. All risk assessments and staffing protocols will be applied, and you will not be expected to do this work in the community on your own.
About the Role
As an individual, we are looking for someone who is:
- Self-motivated
- Can work on their own initiative, but more importantly, as part of a team
- Possesses good communication and organizational skills
- Is dynamic and forward-thinking
The ideal candidate will have experience working with vulnerable adults presenting with substance, alcohol, and associated issues.
This role will require occasional late shifts and weekends on a rota basis.
About Phoenix Futures
The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance use services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt, and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners, and stakeholders.
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Our Values
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities, and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose, and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
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We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
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Benefits
At Phoenix we value our staff and aim to be an employer of choice. That’s why we have developed a range of benefits, including:
- Starting salary of £29,383, with opportunity to access potential yearly salary increments subject to appraisal.
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Opportunity to access potential yearly salary increments subject to appraisal
- Dependents leave
- Occupational sick pay
- Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
- Continuous training and career development
- Access to a 24/7 Employee Assistance programme including telephone and online access
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