The Person

You’ll have a passion for food & beverage, be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You'll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs.

As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.

The Role

The Food & Beverage Assistant will be a key player in delivering an exceptional dining experience for our valued guests. You'll deliver amazing customer service, order management, and overall support to our food and beverage operations. Using your outstanding communication abilities, a positive demeanour, and deliver an unparalleled service.

Responsibilities Include

• Greet and welcome guests in a friendly and professional manner
• Assist guests with menu selections and provide recommendations when taking orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen
• Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
• Monitor and respond to guests needs throughout their experience, including refilling drinks and clearing empty dishes
• Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues
• Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision
• Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner
• Support your team members during busy periods and special events