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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
Situated in the heart of Liverpool and undergoing significant investment and repositioning, this flagship hotel offers a fantastic opportunity for an ambitious Food & Beverage leader to make their mark. As part of a dynamic and evolving operation, you'll play a pivotal role in shaping the guest experience, driving commercial performance and leading a passionate team through an exciting period of growth and transformation.
From breakfast through to dinner service, bar operations, meetings, events and guest dining experiences, this is a role that offers variety, challenge and the opportunity to create something truly special.
Brand Description
Radisson Blu is one of the world's leading upscale hotel brands, renowned for its stylish design, exceptional guest experiences and innovative service standards. Combining contemporary hospitality with a passion for creating memorable moments, Radisson Blu hotels are located in some of the most sought-after destinations globally, offering colleagues the opportunity to develop their careers within a prestigious international brand.
A DAY IN THE LIFE OF A FOOD & BEVERAGE MANAGER
As Food & Beverage Manager, you will be responsible for leading all food and beverage operations across the hotel, ensuring exceptional guest experiences whilst driving revenue, profitability and team engagement. Reporting directly to the General Manager, you will lead by example, developing a high-performing culture focused on service excellence, operational standards and commercial success.
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What you'll be doing…
- Leading and inspiring the Food & Beverage team across restaurant, bar, room service, meetings and events operations.
- Delivering exceptional guest experiences that exceed expectations and drive guest loyalty.
- Driving revenue growth and profitability through effective commercial decision-making and upselling opportunities.
- Managing labour costs, payroll productivity and departmental budgets.
- Developing innovative food and beverage offerings, promotions and guest experiences in collaboration with the Executive Chef and Commercial Team.
- Ensuring all food and beverage outlets consistently achieve brand standards and RBH expectations.
- Managing stock control, purchasing and supplier relationships to maximise profitability and minimise waste.
- Driving guest satisfaction results through proactive service leadership and continuous improvement initiatives.
- Recruiting, training, coaching and developing departmental colleagues to create a highly engaged and motivated team.
- Conducting regular team briefings and performance reviews to support colleague development.
- Ensuring all food safety, health & safety and licensing regulations are consistently maintained.
- Working closely with the Sales and Events teams to maximise conference, banqueting and event opportunities.
- Analysing business performance and preparing reports to support strategic decision-making.
- Leading by example during service and maintaining a visible presence across all outlets.
WHAT WE NEED FROM YOU
- Previous experience as a Food & Beverage Manager or Senior Food & Beverage Leader within a hotel environment.
- Strong operational knowledge across restaurants, bars, meetings & events and guest dining operations.
- Proven experience of delivering financial targets and improving departmental profitability.
- A passionate leader with the ability to inspire, motivate and develop successful teams.
- Outstanding guest service skills and a genuine passion for hospitality.
- Strong commercial awareness with experience in budgeting, forecasting and cost control.
- Excellent communication and interpersonal skills.
- Experience managing stock, purchasing, labour costs and productivity.
- Knowledge of food safety, licensing legislation and health & safety requirements.
- The ability to thrive in a fast-paced and commercially focused environment.
- A proactive, energetic and solutions-focused approach.
- Flexibility to work evenings, weekends and key business periods as required.
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Our Benefits
You will have access to a benefits package we believe truly works for our people:
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 per referral, up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events throughout the year
- Excellent career development opportunities within RBH and Radisson Blu
- And much, much more
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
We run background checks on all new hires in this position.
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