RBH
F&B Supervisor
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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Nestled beneath Old Town Chambers, part of the prestigious Autograph Collection, Luckenbooths is a vibrant brasserie just steps from the Royal Mile. Celebrated for its warm atmosphere, seasonal Scottish menu, and stunning views, it’s a favourite for locals and visitors alike. Join a passionate team in one of Edinburgh’s most iconic and historic settings.
Our Benefits
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
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A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OLD TOWN CHAMBERS
What you'll be doing...
- Lead and support the F&B team during service, ensuring guests receive warm, attentive and professional service throughout their stay.
- Supervise day-to-day F&B operations, ensuring service runs smoothly and standards are consistently maintained.
- Lead by example during busy periods, remaining hands-on and stepping in wherever needed to support the team.
- Welcome guests, respond to requests and feedback, and resolve any service issues professionally and confidently.
- Brief and guide team members during shifts, allocating tasks and supporting colleagues to deliver an efficient service.
- Monitor food and beverage presentation, stock levels, cleanliness and health & safety standards across the operation.
- Support the training and development of team members, working closely with the wider team to create a seamless guest experience.
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What We Need From You
- Previous food and beverage experience, ideally within a supervisory or senior team member role.
- A warm, professional and approachable personality with a genuine passion for creating great guest experiences.
- Strong communication skills and the confidence to lead and support a team during busy service periods.
- Good organisational skills, with the ability to prioritise tasks and keep service running smoothly.
- A hands-on approach — you're happy to get stuck in and lead by example when the team needs you.
- A keen eye for detail and a commitment to high standards of service, presentation, cleanliness and safety.
- A positive, team-focused attitude with the flexibility and energy to thrive in a fast-paced hospitality environment.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.
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