GuardPass
Female Security - Matchday Event
London
Posted about 23 hours ago
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Description
Main Duties:
Crowd Control
- Monitor crowd behavior to prevent disturbances, fights, or overcrowding.
- Direct guests efficiently to avoid bottlenecks at entry, exits, and common areas.
- Enforce venue policies (e.g., no re-entry, prohibited items, age restrictions).
Access Control
- Ensure only authorized individuals access restricted areas (e.g., backstage, VIP, tech booths).
- Supervise bag checks, metal detector use, and ticket scanning areas.
- Intervene if any unauthorized access or security breach occurs.
Emergency Response
- Act as the point of contact during emergencies (e.g., medical, fire, violence).
- Coordinate evacuations or lockdowns if needed, following venue protocols.
- Liaise with first responders, including police, fire, and medical services.
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Incident Reporting & Documentation
- Record and report incidents such as thefts, injuries, or conflicts.
- Complete post-event security logs and reports for management.
- Collect witness statements if necessary.
Communication
- Maintain constant communication with other team leaders, control room, and event managers.
- Use radios or other tools to relay important information swiftly.
Customer Service
- Maintain a calm, approachable demeanor while enforcing rules.
- Assist guests with directions or concerns while maintaining vigilance.
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Compliance & Safety Checks
- Ensure all security practices comply with legal regulations and venue policies.
- Check emergency exits, fire extinguishers, and safety systems before events.
Person Specification
- Must have SIA (Door Supervisor) License
- Must have First Aid Certification
- Must have 2 years of experience in security supervisory role
- Excellent customer service skills
- Excellent communication skills
- Must have Right to work permit
- Must have 5 year checkable work history
Accolade Security is committed to equal opportunities and offer an Employee Assistance to all employees to support good mental health and wellbeing.
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Skills
Crowd Control
Access Control
Emergency Response
Incident Reporting
Customer Service
Communication
Security Supervision
First Aid
Location