Creative Support
Female Team Leader
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Up to £14.25 per hour
Dudley, West Midlands
Full-Time
About the Role
Creative Support is seeking an enthusiastic and experienced Team Leader with a strong understanding of learning disabilities, physical disabilities, complex health needs, and autism. This is an exciting opportunity to join our dedicated team in the Dudley area, leading high-quality supported living services.
Key Responsibilities
- Leading and Inspiring a Team: Support four wonderful ladies who live together in a welcoming bungalow with a beautiful garden in Stourbridge. All are wheelchair users with complex health needs, including dysphagia and epilepsy, and each has a unique personality, interests, and aspirations.
- Coordinating Personalised Support: Lead the delivery of care and support, ensuring every aspect of their daily lives is guided by their needs, choices, and preferences. This includes safe administration of medication, emotional reassurance, support with mobility and personal care, and enabling them to enjoy meals, activities, and community outings.
- Inspiring and Supporting Your Team: Supervise, coach, and motivate staff, volunteers, and students to deliver compassionate, high-quality care. Provide clear direction, constructive feedback, and ongoing development so that every team member feels confident and capable in their role.
- Championing Safeguarding: Ensure safeguarding measures are always in place to protect the ladies, making sure that staff understand, follow, and uphold policies and procedures that keep people safe. Lead by example in promoting a culture of vigilance and accountability.
- Building Strong Partnerships: Promote excellent customer care by maintaining positive, professional relationships with the ladies’ families, health professionals, and partner agencies. Ensure communication is open, transparent, and respectful at all times.
- Nurturing Relationships: Develop and sustain meaningful, trusting relationships with each of the ladies, recognising their individual personalities, cultural backgrounds, and interests. Create an environment where they feel valued, respected, and empowered to live fulfilling lives.
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Equality and Diversity
Gender is considered to be an occupational requirement – Equality Act 2010.
Vacancy Reference Number: 95004
Application Process
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Training and Benefits
- Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.
- Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave, and company-paid enhanced DBS.
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About Us
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award.
Important Notes
- Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications.
- We can only accept applications from candidates who are located in and eligible to work within the UK. This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept Skilled Worker Visas.
- If you have not received a response to your application within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
Application Instructions
- Read the job description.
- Complete the online application form using the links above.
- Download a copy of our application form using the links above.
- Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy.
Contact Us
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd
Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
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