University Hospitals of Leicester NHS Trust
Fertility Counsellor
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Job Title
Ready for the next step in your counselling career, in a specialism with profound impact on patients’ lives? We need a driven individual to join the Leicester Fertility Centre (LFC) team at Leicester Royal Infirmary (LRI).
About the Role
We provide diagnostic testing and treatments such as insemination and in vitro fertilization (IVF), for the 1 in 7 couples with problems conceiving, and same sex couples and single patients wishing to start a family. Our life-changing services include fertility cryopreservation for cancer and transgender patients and egg, sperm and embryo donation.
Various types of counselling are provided including support, implications and therapeutic. Counselling is offered to patients, gamete donors and their families, recipients of donated gametes, and those conceived via donation. With the opening of the UK donor register, there is an increased need to help those considering making applications for information.
If you can confidently support fertility patients’ emotional and psychological needs as a Fertility Counsellor, we’d love to hear from you about this rewarding role in an ever-modernizing sector.
Responsibilities
- Comfortable working independently, be assertive, use initiative and judgement to implement new processes
- Line manage other counselling staff, motivate others
- Attend meetings, follow up actions
- Prioritise workload, act under pressure
- Conduct staff competency assessments, protocol review, directing complaints to the Quality Manager
- Perform ‘Welfare of the child’ assessments
- Be professional, liaising via telephone, email, in person and participating in online meetings
- Excellent interpersonal skills, able to build rapport with patients, communicate with referring clinicians
- Respond politely and empathetically to anxious and distressed patients, maintaining confidentiality
- Process sensitive information in a fast-paced environment
- Deal promptly and efficiently with urgent and routine enquiries, signpost to useful resources
- Accurate correspondence, record keeping and database input, liaising with administrators
- High level concentration skills, understanding of medical terminology.
- Competent in word processing
- Manage counselling appointment diary, ensure optimal clinic utilisation, flag capacity issues
- Work closely with doctors, nurses, administrators and laboratory staff
- Resilient, cover colleagues in times of staff shortages, annual leave or sickness
- Access to supervision, annual appraisal to focus on your development
- Use specialist software for electronic patient consent
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Our Strategy
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Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We Have Four Primary Goals
- High-quality care for all
- Being a great place to work
- Partnerships for impact
- Research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- We are compassionate
- We are proud
- We are inclusive
- We are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About The University Hospitals Of Leicester NHS Trust
https://www.uhleicester.nhs.uk
For further details / informal visits contact:
Name: Rachelle Bowden
Job title: Matron
Email address: rachelle.bowden@nhs.net
Telephone number: 0116 258 7279
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