Motorola Solutions
Field Application Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
COMPANY OVERVIEW
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property, and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
DEPARTMENT OVERVIEW
CRFS, a global leader in Radio Frequency (RF) technology, was founded in 2007 to innovate in spectrum monitoring and geolocation. The company focuses on manufacturing and designing advanced hardware and software solutions to detect, monitor, and analyze RF signals in complex environments. This expertise has proved crucial to various sectors, including national spectrum regulators, the military, and security and intelligence services. Today, the company’s technology is recognised, preferred, and embedded in most NATO countries and deployed worldwide. CRFS’ mission is to continue pioneering sophisticated technologies for complex challenges in the RF spectrum domain.
JOB DESCRIPTION
Field Application Engineering (FAE) Team
Location: Cambridge/Remote, UK
Type: Full-time
Role Summary
The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritize complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Duties and Responsibilities
- Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale)
- Provision of technical support directly to customers/end-users where required
- Regular proactive engagement with Sales staff to support sales objectives
- Ensuring Health and Safety requirements for all activities are met
- Ensuring all activities are carried out in accordance with the CRFS Quality Management System
- Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives
- Ensuring Customer Training materials are updated and maintained to the required standards
- Ensuring Customer Training is delivered competently
- Ensuring the provision of first-line customer support where required
- Ensuring currency through regular engagement with CRFS technical staff
- Responsible for successful technical delivery of external demonstrations, events, etc.
- Reporting directly to the CRFS Customer Experience Manager
BASIC REQUIREMENTS
- Degree or similar standard technical education
- Demonstrable qualifications and experience of RF systems and the RF Spectrum
- Proven understanding of networking principles and tools
- Proven Field Engineering experience
- Proven Training Delivery Experience
- Knowledge of safe working practices including risk assessment and mitigation
- Passionate determination to help our Sales team win business and to offer support to our partners and customers where required
- Excellent interpersonal skills with the ability to work independently and as part of a team
- Proactive self-starter
- Flexible and responsive
- Problem Solver
- Excellent verbal and written communication skills
- Willing and able to travel regularly both within the UK and overseas
Get help with your application
Your very own career expert that helps elevate your application to the next level.
In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work, you’ll get:
- Competitive salary and bonus schemes.
- Two weeks additional pay per year (holiday bonus).
- 25 days holiday entitlement + bank holidays.
- Attractive defined contribution pension scheme.
- Employee stock purchase plan.
- Life assurance.
- Enhanced maternity and paternity pay.
- Career development support and wide-ranging learning opportunities.
- Employee health and wellbeing support EAP, wellbeing guidance, etc.
- Carbon neutral initiatives/goals.
- Corporate social responsibility initiatives including support for volunteering days.
- Well-known companies discount scheme.
TRAVEL REQUIREMENTS
10-25%
RELOCATION PROVIDED
None
POSITION TYPE
Experienced
REFERRAL PAYMENT PLAN
No
COMPANY
Motorola Solutions UK Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London