KSN
Field Based Retrofit Quality Inspector on the Better Energy Homes Scheme (FETAC Plumbing)
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Field Based Retrofit Quality Inspector
About the Role
KSN Energy, a branch of KSN, operates in the construction industry with a focus on several schemes run by the Sustainable Energy Authority of Ireland (SEAI). This role involves conducting field-based quality assurance inspections on the SEAI domestic grant schemes, ensuring that work complies with high-quality specifications.
Primary Responsibilities:
- Perform inspections on completed Better Energy Home Schemes to verify adherence to SEAI’s Code of Practice and Specifications.
- Accurate completion of inspection forms, both electronically and in print.
- Offer energy advice and guidance to applicants, contractors, and colleagues.
- Maintain customer service standards as outlined by SEAI and KSN Energy.
- Schedule, manage, and fulfil appointments with homeowners via our helpdesk.
- Conduct follow-up communications (phone, emails, paperwork) and handle administrative duties.
- Attend required training sessions and comply with direction from scheme management.
- Abide by KSN Energy’s Code of Conduct and any applicable regulations.
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Key Requirements:
Qualifications & Experience:
-
FETAC Level Six Plumbing Qualification required.
-
RGII qualification (mandatory, though RGII experience preferable).
-
Preferred qualifications:
- Heat Pump Installer Course
- Knowledge of insulation measures/techniques
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Strong background in construction, plumbing, or related trades.
Soft Skills:
- Friendly demeanour with strong teamwork abilities.
- Proficient in computer and technological skills.
- Excellent verbal and written communication for explaining energy guidelines and customer interaction.
- Capacity to manage challenging customer situations with professionalism.
- Adaptability to changing SEAI/KSN Energy strategies.
- Reliability, accountability, and commitment to meet deadlines and standards.
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Additional Competencies:
- Balanced judgement skills and attention to quality improvement.
- High motivation for consistent performance enhancement.
Why Join KSN Energy?
- Commitment to Ireland’s Climate Action Plan through responsible energy investment.
- Opportunities for career growth and skill development.
- Fully-fortified company vehicle, uniform, and tools provided.
- 20 days annual leave plus additional company days and public/statutory holidays.
- Incentive/bonus scheme.
- Support systems including:
- Mental Wellbeing Programme
- Social events/nights out
- Training and continual professional development (CPD)
- Company covers membership subscriptions to professional associations.
- Access to Employee Tax Saver Schemes (including Bike to Work schemes).
KSN Energy is an equal opportunities employer and encourages applications from all backgrounds.
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