What you’ll be doing:

• Conduct initial assessments and regular reviews of client care plans / Risk Assessments
• Perform spot checks, quality monitoring visits, and audits to ensure compliance.
• Ensure packages – care delivery meets individual needs and preferences
• Supervise, mentor, and support care workers in the field.
• Conduct staff supervisions, appraisals, and competency assessments.
• Support with introduction of staff
• Identify training needs and support staff development.
• Support and manage rota planning and ensure adequate staffing levels.
• Provide emergency cover in the field if / when required / designated rota
• Maintain accurate records and documentation in line with company policies and regulatory requirements.
• Act as a liaison between clients, care workers, and office / management.
• Attend regular team meetings and contribute to service improvement initiatives.
• Regular update reporting, communication and liaison with Managers and team
• Achieve your targets and key performance indicators agreed
• Ensure Data Protection, GPDR compliance

Required Skills & Qualifications:

• Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff
• Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, and CQC regulations
• Excellent communication skills
• Possess strong organisational skills
• Ability to work independently
• Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management systems
• First Aid/Moving and handling, medication training – willing
• Full UK driving licence and access to a vehicle, willing to travel

Desirable attributes

• RFQ – level 2/ 3 Health social care or social care/ health
• Willingness to develop Essential
• Car driver and access to car
• You will require the use of laptop/ computer and mobile phone as BYOD unless otherwise agreed

Make a difference every day with our Community Care team, a CQC-registered provider supporting adults, children, and young people within our local community.

To apply

To apply for this position, please submit your application. If successful, our Talent Acquisition team will be in touch to arrange an initial telephone interview, followed by a video interview or face-to-face meeting.

Feel what it’s like to truly belong…

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.