Rainbow Care Solutions
Field Care Supervisor - St Helens
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Rainbow Care Solutions
Rainbow Care Solutions is a well-established home care provider, supporting people to live safely and independently in their own homes for over 20 years.
We’re looking for an experienced Field Care Supervisor to join our St Helens branch and help us maintain outstanding standards of care, compliance, and staff support in the community.
The Role
As a Field Care Supervisor, you’ll be out in the community ensuring our care delivery is safe, person-centred, and aligned with CQC expectations. You’ll support carers to do their best work, carry out quality checks, and help ensure every client receives consistent, respectful care.
Key Responsibilities
- Carry out supervisions, spot checks, and competency assessments in the field
- Support with staff inductions, shadow shifts, and ongoing training/mentoring
- Complete quality monitoring and contribute to continuous improvement
- Support with care plan reviews, risk assessments, and client updates
- Work closely with the branch team to maintain CQC compliance and high service standards
- Respond professionally to concerns, incidents, and feedback, escalating appropriately
- Build positive relationships with clients, families, and care staff
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What We’re Looking For
- Experience in a similar role within domiciliary care (Field Care Supervisor / Senior Carer / Care Coordinator)
- Strong understanding of CQC standards, safeguarding, and person-centred care
- Confident completing documentation and using digital systems (training provided)
- Excellent communication and ability to support and motivate a care team
- Ability to work independently, manage time well, and prioritise effectively
- Full UK driving licence and access to a vehicle (essential)
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What We Offer
- A supportive management team and a values-led organisation
- Ongoing training and development
- A role where you can genuinely improve quality and outcomes for clients
- Competitive pay (dependent on experience)
- Opportunities to progress as we continue to grow
If you’re ready to step into a Field Care Supervisor role and help us maintain high standards of care across St Helens and the surrounding areas, we’d love to hear from you.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- On-site parking
- Referral programme
- Sick pay
Licence/Certification:
- Driving Licence (required)
Work Location:
- In person
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