Boston Scientific
Field Clinical Specialist Graduate - UK
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Purpose and Passion
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At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Key Responsibilities
Clinical Support
- Provide expert clinical support during diagnostic and therapeutic procedures.
- Ensure safe and effective use of Boston Scientific products.
- Support physicians, nurses and allied healthcare professionals during product evaluations and routine procedures.
- Troubleshoot clinical and technical issues in real time.
- Maintain detailed product knowledge and remain current with new technologies and therapies.
Customer Education
- Deliver product demonstrations and clinical training.
- Organise and facilitate educational programmes for hospital staff.
- Support physician onboarding and therapy adoption.
- Share clinical best practices and procedural efficiencies.
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Customer Relationship Management
- Build long-term professional relationships with clinicians and hospital stakeholders.
- Become a trusted clinical advisor through responsiveness, credibility and expertise.
- Understand customer needs and identify opportunities to improve patient outcomes.
Business Partnership
- Partner with Sales Representatives to support account strategies and customer plans.
- Contribute clinical insights during account planning.
- Support product launches and new therapy introductions.
- Share market intelligence and customer feedback with internal stakeholders.
Territory Management
- Plan clinical support activities effectively across assigned accounts.
- Prioritise workload based on customer needs and business priorities.
- Maintain accurate documentation and activity reporting.
- Ensure timely follow-up on customer requests.
Compliance & Quality
- Operate in accordance with Boston Scientific policies, industry regulations and local NHS requirements.
- Complete required documentation accurately and on time.
- Report complaints and adverse events according to company procedures.
- Demonstrate the highest standards of ethical behaviour and patient safety.
Expected Behaviours
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The Successful Field Clinical Specialist Consistently Demonstrates
- Builds trusted partnerships with customers and colleagues.
- Delivers exceptional customer support with urgency and professionalism.
- Communicates clearly across multiple stakeholder groups.
- Plans effectively and follows through on commitments.
- Demonstrates strong technical and clinical expertise.
- Learns continuously and seeks feedback for improvement.
- Adapts positively to changing customer and business needs.
- Acts with integrity and always places patient safety first.
- Supports innovation through curiosity, continuous improvement and knowledge sharing.
- Represents Boston Scientific's Mission and Values in every customer interaction.
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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