MSite by Infobric
Field Engineer
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Welcome to MSite
Welcome to MSite, a global leader in digital identity solutions. Born out of a commitment to drive change, we've risen to the forefront of our industry, revolutionising some of the most demanding workplaces worldwide. As an extraordinary technology brand, we're on a quest to make the world safer and more efficient, one workplace at a time.
At MSite, we are in the business of creating extraordinary experiences, not just for our clients but also for our team members. Our people are at the core of everything we do, and we value the unique skills, perspectives, and ideas each one brings to our table. We're a vibrant tapestry of innovators, thinkers, and doers who are continuously pushing the boundaries of technology.
Our journey is far from over, and to continue on this exciting path, we need extraordinary people like you. We're seeking passionate, imaginative, and committed individuals to join our team. If you're someone who values trust, loves to innovate, and wants to be part of a dynamic team driving change, we want to hear from you. Join us as we shape the future of digital identity solutions.
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At MSite, you won't just be embarking on another job, but a journey filled with endless possibilities, meaningful work, and the chance to leave a lasting impact. After all, at MSite, we're an extraordinary brand, and we expect nothing less than extraordinary from our team.
Package Overview
- Competitive Basic Salary
- Door-to-door pay and overtime
- No on-call
- Full-Time, Permanent Role
- Working Hours: Monday to Friday, 9am – 5:30pm
- Covering London and the South East
- 25 days holiday plus bank holidays
- Pension Scheme, Vitality health, Sick Pay
- Van, Tools, Uniform & PPE Provided
- Company Events and Rewards & Recognition Programmes
Role and Responsibilities
Reporting to the Engineer Manager based in our head office in Liverpool, you’ll be the ‘face of MSite’, visiting our customers and installing and maintaining our products on site across the South of England. Some of the duties involve:
- On-Site Installation, commissioning and testing of MSite products at customer sites
- Support & Maintenance of existing Customer and Key Stakeholders
- Setting up the system with the help of office staff (full training will be provided)
- Providing basic training to customers on how the system works
- Deliver a consistent high standard and achieve excellent customer satisfaction
- Routine and Reactive maintenance
- Fault finding, Diagnosis and Resolution of Faults
- Operating independently most of the time, with occasional team-based jobs as required
- Travelling across London and the South of the UK, with occasional overnight stays
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Required Experience
- M4 Corridor based or surrounding counties (Wiltshire, Hampshire, Surrey, Bucks)
- Previous experience of a field-based / service role
- Ideally you will be from one of the following backgrounds: Access Control, Time & Attendance, Fire Alarms, Data Networks, Sky Installation, or similar electrical devices.
- Knowledge of codes of practice and current industry standards
- CSCS / SSSTS Accreditations or equivalent (CCNSG, ECS, IOSH etc.) desired
- Must pass BPSS Security Screening
- Able to work independently and travel daily
- Full UK Manual Driving Licence is required
- Strong communication skills, self-motivation, and effective time-management
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