Ascent Performance Group Ltd
Field Representative (Customer Engagement)
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£Competitive Salary + Company Car + Bonus + Benefits
Home-based | Regional Travel | Full-Time
Do you enjoy meeting people, building relationships and helping customers access the support they need?
We're looking for confident, professional and empathetic individuals to join Ascent as a Field Representative. No previous financial services experience is required. If you're a strong communicator who enjoys working independently and making a real difference to people's lives, we'd love to hear from you.
About the Role
As the face of Ascent, you'll visit customers in their homes, helping them reconnect with their lender and access the support available to them.
Every day is different. One day you may be helping a customer understand their options and the next gathering information that enables a lender to provide the right support.
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You'll manage your own diary, travel within your allocated region and work independently, with full training and ongoing support from our experienced team.
What You'll Be Doing
- Visiting customers in their homes across your region.
- Building trust and positive relationships.
- Encouraging engagement with lenders and support services.
- Gathering information accurately and professionally.
- Identifying customers who may need additional support.
- Delivering an excellent customer experience on every visit.
- Managing your own workload and travel schedule.
What We're Looking For
You don't need previous industry experience. We're more interested in the person than the CV.
We're looking for people who are:
- Friendly and approachable
- Confident speaking with people from all backgrounds
- Well organised and self-motivated
- Professional and reliable
- Empathetic and resilient
- Comfortable working independently
- Flexible to work occasional evenings and weekends
- Hold a full UK driving licence
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What You'll Receive
- Competitive salary
- Company car
- Bonus scheme
- Company iPad and mobile phone
- Health Cash Plan
- Life Assurance
- Critical Illness Cover
- Discounted Gym Membership
- Comprehensive training programme
- Ongoing coaching and support
- Career development opportunities
Why Join Ascent?
At Ascent, we're passionate about helping customers achieve better outcomes. Our people are trusted to make decisions, work independently and have a genuine impact every day.
You'll join a supportive and collaborative team where your contribution is valued, your development is encouraged and your work makes a real difference.
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