Payhorizon Limited
Field Sales Agent - Payments
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About the Role
Onboarding new merchant clients and promoting Payhorizon’s payment solutions. Day-to-day tasks include prospecting local businesses, conducting in-person meetings, understanding each merchant’s payment needs, and presenting tailored solutions across multiple acquiring banks. The role involves explaining card processing options, terminal and EPOS offerings, and e-commerce integrations, as well as guiding merchants through pricing structures and application requirements. The Field Sales Agent will manage the sales cycle from initial contact to completed onboarding, provide clear documentation, and ensure a smooth handover to ongoing support. The position also includes maintaining accurate records in CRM tools, meeting performance targets, collaborating with internal teams, and representing Payhorizon professionally in the field.
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Qualifications
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- Strong field service and on-site client-facing experience, including visiting and supporting merchants at their premises.
- Excellent communication and interpersonal skills, with the ability to explain payment solutions clearly and build trust with diverse business owners.
- Proven customer service skills, focused on responsiveness, follow-through, and maintaining long-term merchant relationships.
- Sales experience in payments, financial services, or related sectors, including lead generation, negotiation, and closing new business.
- Ability to deliver basic product training and demonstrations to merchants on terminals, EPOS, and online payment tools.
- Familiarity with card payment processing, acquiring banks, and pricing models (e.g., Interchange++ and blended rates) is highly beneficial.
- Comfort working to targets, managing a local territory, and using CRM or sales tracking software.
- Valid right to work in the UK and the ability to work on-site in London; previous experience in merchant services or B2B field sales is an advantage.
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