TotalEnergies
FIELD SALES REPRESENTATIVE – NORTHERN ENGLAND AND SCOTLAND
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Activities
Portfolio Development
- Actively develops the portfolio by signing new contracts and expanding business with both prospects and existing clients
- Identifies and pursues new business opportunities through prospecting, visits, and negotiations
- Participates in the search for new station locations or site expansions to support network growth
Customer Relationship Management
- Maintains close contact with clients, delivering sales presentations, promoting additional products and services, and managing contract administration
- Ensures customer satisfaction and loyalty through regular communication across various channels (in-person, phone, digital)
- Implements upselling and customer reactivation campaigns to maximize revenue potential
Sales Analysis and Performance Monitoring
- Analyzes sales data and market trends to inform strategic actions
- Tracks Key Performance Indicators (KPIs) using CRM tools (e.g. SALSA) and updates customer databases regularly
- Prepares reports for sales managers or management teams on market insights, sales progress, and customer potential
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Risk and Financial Management
- Monitors payment deadlines and manages outstanding invoices, guarantees, and debt recovery activities in collaboration with back-office or credit teams
- Optimizes pricing, discounts, and commission structures within delegated authority limits
Market and Competitive Intelligence
- Keeps abreast of market evolutions, competitor activities, and energy/mobility service trends
- Shares relevant information with head office and international subsidiaries to align strategies and best practices.
Operational Support and Compliance
- Ensures adherence to company procedures and safety standards, including conducting regular station inspections.
- Manages day-to-day relationships and operational coordination with stations or sites in the territory.
Required Profile
- Academic background with a University degree, senior experience in sales and management (3 to 5 years)
- Demonstrated expertise in sales, complemented by exceptional interpersonal abilities
- Outstanding business acumen and negotiation skills
- Proficient understanding of essential computer applications (Microsoft Suite, CRM, phone systems)
- Inquisitive mindset and a drive for overcoming challenges
- Strong sense of team cohesion and unity
- Capability to thrive in a demanding and ever-evolving work landscape
- Expertise in managing a diverse client portfolio
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Benefits
- Private Healthcare
- Enhanced Pension Contribution
- Employment Assistance Program
- Cycle to work scheme
- Gym Discounts
- And much more!
Diversity and Inclusion
One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.
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