Primaire Consulting Ltd
Field Service Account Manager
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Job Title: Key Account Manager - Fire and Field Service
We're recruiting on behalf of a leading name in fire protection and pump solutions for an experienced Key Account Manager to take ownership of their Fire and Field Service business across the Northern region.
Reporting to the National Sales Manager, you'll be the driving force behind generating new service contracts within the fire and field service sectors in your territory, selling preventative and reactive maintenance, repair, overhaul and upgrades of fire pumps, engines and control panels. You'll work closely with service centres, field service coordinators and engineers to keep jobs prioritised and details accurate.
What you'll be doing:
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- Managing and growing the existing portfolio of Fire/Field Service contracts across the Northern region
- Winning new business with mid-tier companies and end users across the northern counties
- Building relationships with sprinkler companies, HVAC companies and relevant fire associations, including attending meetings and B2B forums
- Exploring new opportunities in areas like kitchen suppression systems
- Handling contract renewals, PQQs and RFIs through to signature
- Negotiating pricing, availability and technical solutions
- Analysing sales data through Salesforce to identify new opportunities
- Travelling to visit potential clients and representing the brand professionally at every stage
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What you'll bring:
- Sales/commercial and marketing experience
- Knowledge of the UK fire pump and sprinkler market
- Experience with major service framework agreements
- An engineering background with experience in aftermarket sales, service, repair and maintenance of pumps and associated fire equipment
- Excellent communication, presentation and negotiation skills
- Strong command of Microsoft Office, especially Excel and PowerPoint (SAP experience a bonus)
- HND or equivalent in an engineering subject (Mechanical HNC or equivalent desirable)
You'll be home-based with regular time at customer sites and workshops, and the package includes a company car, laptop and phone.
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